E-Business Manager

Location: Albany, NY | Category: Professional Positions | Job Type: Full-time | Posted: Thu Oct 1 2026

About the role

The Office of System-wide Procurement is looking to fill an E-Business Manager to support SUNY's eProcurement Solution (Jaggaer System). The position is responsible for operating, configuring and optimizing the digital procurement process using the e-procurement platform to streamline purchasing workflows, reduce manual processes and improve transparency. This role combines traditional procurement expertise with technology-driven sourcing, ensuring efficiency and compliance, that results in cost-savings. This role is crucial to campus procurement shops to deliver savings, efficiencies, and increased compliance through an online, optimized shopping experience.

Responsibilities

• Review and correct supplier import files daily from multiple Enterprise Resource Planning (ERP) systems.
• Manage project mailbox; provide support for daily emails on various troubleshooting issues for campuses.
• Update & optimize the Jaggaer central repository with training documents and recordings.
• Support campuses with vendor file issues, handling setup requests and ensuring data accuracy for local procurement actions.
• Ensure all procurement activities such as requisition, approval, purchase order creation, and invoice processing are conducted efficiently and in compliance with internal controls and regulations.
• Serve as a Jaggaer procurement liaison and resource for all SUNY campuses; provide guidance, technical assistance, and training to facilitate the e-procurement process.
• Provide support and assistance as needed to the SUNY eProcurement Supplier File Management Group.
• Provide testing support for any new enablement projects, including being a team member to onboarding campuses through eProcurement and Accounts Payable (AP) onboarding phase.
• Participate in internal meetings: Jaggaer Workshop, Jaggaer Improvement, AP Chat.
• Work with finance, operations, legal, and other departments to align procurement activities with business needs and strategic objectives.
• Ensure adherence to procurement policies, anti-fraud measures, and regulatory requirements and provide fiscal and administrative oversight of contracts in accordance with applicable New York state laws, rules, regulations and policies.
• Perform other assigned duties as requested.

Requirements

• Bachelor's degree in public administration, supply chain management, business, or related field with 2 years' experience in an information technology software/systems role with customer service responsibilities.
• Or Associates degree and 4 years of experience in an information technology software/systems role with customer service responsibilities.
• Strong written, negotiation, verbal, and interpersonal skills to effectively communicate with various levels of management at campuses and state agencies.
• Strong organizational skills including attention to detail and the ability to meet deadlines.
• Ability to travel (10%), mostly within NYS.
• Proficient in Microsoft Word, PowerPoint and Excel.

Qualifications

• Experience with an eProcurement system (procure-to-pay).
• Experience in SUNY, higher education, or New York government agency procurement.
• Working knowledge of Jaggaer.
• Knowledge of financial databases.
• Knowledge of NYS purchasing guidelines.
• Experience leading communications and coordinating conference/meetings for large, decentralized groups.

Benefits

Salary range: $60,000–$70,000 annually. The posted salary range reflects the minimum and maximum target for this position. Individual starting salaries are determined based on relevant experience, skills, qualifications, and internal equity; starting salaries generally fall near the entry to midpoint of the range. Salaries at or near the top of the range are rare and reserved for candidates who exceptionally exceed all posted requirements.

The state title for this position is Programmer/Analyst (SL-2) and is part of the United University Professions Union. Excellent Benefit Package includes: NYS health insurance, free dental and vision coverage, competitive retirement options, tuition assistance, parental leave at full pay, and generous vacation, sick, and holiday time. Generous amount of time off: 13 days of paid holidays per year; 15 days of vacation and 15 days of sick time accrued for the first year of employment, increasing thereafter.

SUNY System Administration provides an outstanding and comprehensive benefits package: Retirement — choice between a fully funded pension plan and a self-driven defined contribution plan, plus two supplemental plans; Health Insurance — several options at affordable cost with full coverage and no mandatory deductibles; Time Off — paid time off with separate vacation and sick leave accruals up to 21 days a year for each category, plus additional paid leave for childbirth, adoption, elder care, and other family care situations; Flexible Working Arrangements — hybrid schedules available depending on position.

Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.

Schedule

Full-time position with 10% travel (mostly within NYS). Flexible working arrangements, including hybrid schedules, are available depending on position.