Business Manager - Enterprise Services

About the Role

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line in a collaborative environment that values your insight, encourages new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success in the face of shifting consumer and regulatory demands.
• Manage and mentor 1-2 analysts, fostering talent development and retention.
• Develop and implement new product and pricing strategies for various lending products; lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts and strategic intent for products distributed through the retail channel. Build targeted insights to inform new customer experiences and breakthrough technology concepts.
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses.
• Manage and sequence delivery of business intent, build business requirements, and execute against product strategy. Oversee multiple projects and programs concurrently.
• Work closely with colleagues across Capital One, including IT, Sales, Operations, and Finance, to improve quality, volume, service, and profitability.
• Apply a proven track record of decision-making and problem-solving based on analytics, complemented by strong quantitative skills.
• Demonstrate strong business judgment, leadership, and integrity, fostering innovation and driving critical decisions.
• Build and leverage high-performing teams, hold business partners accountable, and consistently deliver results.
• Exhibit impeccable written and oral communication skills, strategic influencing abilities, and negotiation expertise.
• Display an intense focus on achieving both short- and long-term goals in an uncertain and fluid environment.

Qualifications

Basic Qualifications

• At least 3 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining, one of the following degrees (to be completed on or before the scheduled start date):
  • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related field).
  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related field) or an MBA with a quantitative concentration.

Preferred Qualifications

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on agreed-upon hours. This role is also eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI).

• Chicago, IL: $149,800 - $171,000
• McLean, VA: $164,800 - $188,100
• New York, NY: $179,700 - $205,100
• Richmond, VA: $149,800 - $171,000

Candidates hired to work in other locations will be subject to the pay range associated with that location.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.