E-Billing Specialist

Primary duties and responsibilities

• Mainters invoice status and manages rejections, reductions, and appeals to ensure maximum recovery
• Researches and resolves invoice discrepancies by collaborating with attorneys, assistants, billing teams, and client representatives
• Reviews and analyzes recurring rejections to identify root causes and ensure similar issues do not occur on future bills
• Maintains and updates client billing requirements, rules, and vendor portal settings
• Manages submission and maintenance of timekeeper approvals on client vendor sites
• Ensures compliance with firm policies and client standards
• Performs other duties as assigned

Job specifications and qualifications

• Highly motivated self-starter with the ability to process a high volume of electronic bills per month with minimal supervision
• Ability to work under pressure to meet deadlines, manage complex e-billing transactions, and effectively prioritize multiple tasks
• Strong attention to detail and outstanding organizational skills
• Demonstrates the ability to adapt and shift priorities in a fast-paced environment
• Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively
• Exemplifies excellent interpersonal and written/verbal communication skills, maintains a professional demeanor, and thrives in collaborative, team-oriented environments

Skills and competencies

• Extensive experience with third-party eBilling platforms (e.g., Legal X, Legal Tracker/Serengeti, Legal eXchange, BillingPoint, CounselLink, Tymetrix, or similar systems)
• Aderant Bill Blast experience preferred
• Strong understanding of legal eBilling processes and client billing guidelines
• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
• Excel work is extensive in this role

Education and experience

• Minimum Associate’s degree; Bachelor’s degree is preferred; STEM Major or equivalent experience preferred
• A minimum of two years of hands-on experience in legal billing or e-billing within a law firm