Dynatrace Engineer

Job Description Job Description Manifest Solutions is currently seeking a Dynatrace Engineer for a position in Columbus, OH. Perform daily health checks of Dynatrace SaaS tenant, ActiveGates, extensions, and integrationsAdminister Dynatrace user access, identity groups, management-zone assignments, service identities, and API-token ownershipManage Dynatrace product configuration including RBAC, tagging, dashboard governance, creating workflows, environment configurationMonitor Dynatrace consumption, identify unexpected telemetry growth, support cost attribution, and recommend optimizations that preserve required monitoring coverage.Deploy and support OneAgent, Smartscape, Synthetics, and Real User Monitoring (RUM)Build dashboards and KPIs aligned to business outcomesMaintain monitoring standards, event management, knowledge articles, and operational runbooks.Perform analytics and reporting on the Dynatrace platformSupport platform upgrades and future adoptionManage vendor escalations with Dynatrace supportCollaborate with internal teams to customize Dynatrace solutions to meet specific application and infrastructure needsSupport onboarding of new applications into DynatraceValidate Monitoring requirements and acceptance criteriaAssist application teams with instrumentation and monitoring design.Verify ServiceNow routing and alert configuration prior to operational acceptance.Review and improve alert quality by addressing duplicate, noisy, unactionable, incorrectly scoped, or incorrectly routed Dynatrace Problems and notificationsDrive application performance monitoring (APM)Perform anomaly detection and root cause analysis assisting technology teamsCorrelate performance data across application and infrastructure layersSupport approved integrations between Dynatrace and infrastructure, cloud, network, and ITSM monitoringHelp integrate Dynatrace with network and infrastructure monitoring toolsCollaborate with teams using network performance and flow toolsCorrelate telemetry across application, network, and infrastructure layersAdminister and support approved Dynatrace monitoring for Azure-hosted applications, infrastructure, and platform servicesUse scripting or automation to improve repeatability, configuration quality, reporting, and support efficiencyCollaborate with cloud and network teams on connectivity, access, and platform prerequisitesDiagnose Dynatrace product, collection, configuration, integration, and access issues.Investigate OneAgent, ActiveGate, extension, synthetic-monitoring, and telemetry-collection failures. Validate telemetry availability and freshness during incidents.Use metrics, logs, traces, topology, events, and synthetic results to support technical investigations.Partner with application, infrastructure, network, cloud, and ServiceNow teams to route issues to the team capable of restoration.Document investigations, corrective actions, known gaps, and vendor escalations in the applicable ITSM records.Participate in problem management and continuous-improvement activities for recurring failures, alert noise, routing issues, and monitoring blind spots. Qualifications 2-5 years Dynatrace and observability experienceIncident response and troubleshooting experienceExperience supporting enterprise monitoring platformsUnderstanding of observability concepts Monitoring/Application Performance Monitoring experienceCloud (Azure) and automation experienceExperience with network monitoring toolsStrong communication skillsITSM experience (ServiceNow preferred)Bachelor's degree in computer science, Information Technology, Engineering, a related field, or equivalent work experienceRelevant certifications a plus (Dynatrace, Azure, ITIL) Preferred Dynatrace Associate CertificationExperience in enterprise environmentsKnowledge of infrastructure technologiesFamiliarity with multi-tool observability ecosystemsStrong automation/DevOps mindsetAbility to translate technical insights into business impact