Dynatrace Platform Engineer

About the role

About Our Client: The organization operates in the IT services sector, focusing on delivering observability solutions that optimize application performance and reduce resolution times. It addresses challenges in monitoring complex cloud, hybrid, and on-premises environments by implementing and customizing observability platforms to support engineering and operations teams.

About the Opportunity: The DYNRATRACE PLATFORM ENGINEER role is designed to enhance observability practices by configuring and optimizing the Dynatrace Unified Observability Platform. This position plays a critical role in extending monitoring capabilities into SAP environments and various cloud infrastructures, directly impacting the organization's ability to improve application performance and operational efficiency.

Responsibilities

• Lead implementation, configuration, and customization of the PowerConnect App within Dynatrace for SAP observability.
• Customize and maintain dashboards, log processing, and metric extraction for SAP landscapes.
• Onboard applications, infrastructure, and cloud workloads including AWS, Azure, GCP, Kubernetes, and Docker.
• Design and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language and Grail.
• Monitor performance and availability; lead troubleshooting and root cause analysis with AI-driven insights.
• Configure Synthetic Monitoring, Real User Monitoring, APM, and Log Monitoring.
• Conduct health assessments and architecture reviews with actionable recommendations.
• Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira, and Slack.
• Support OpenTelemetry and distributed-tracing initiatives.
• Collaborate with product teams to improve system functionality and reliability.
• Lead customer and internal training and operations review meetings.
• Maintain technical documentation, implementation guides, and runbooks.
• Mentor junior consultants and contribute to internal standards and best practices.

Requirements

• Bachelor’s degree in Computer Science, IT, Engineering, or related field, or equivalent experience.
• 1-3 years of experience in Application Performance Management or related IT infrastructure roles.
• Minimum 1 year hands-on experience with Dynatrace or similar APM/observability tools.
• Practical experience with major cloud platforms (AWS, Azure, or GCP) and container technologies (Docker, Kubernetes).
• Working knowledge of programming or scripting languages such as Java, .NET, Python, or JavaScript.
• Understanding of distributed systems, microservices, and modern web application architectures.
• Ability to communicate technical findings to non-technical stakeholders.

Benefits

• Comprehensive health, dental, and vision benefits.
• 401(k) retirement plan.
• Flexible remote work arrangements.
• Paid Dynatrace certification training and professional development budget.
• Paid time off and company holidays.

Pay

Competitive base salary of 90000-120000 USD/year plus performance-based incentives.