Dynamics 365/Power Platform Developer

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Dynamics 365/Power Platform Developer based in United States. The Dynamics 365/Power Platform Developer will support a mission-critical enterprise platform within a secure federal environment. The role combines Microsoft Dynamics 365 and Power Platform development, configuration, troubleshooting, Tier III support, and user enablement. You will help deliver capabilities for case and matter management, reporting, dashboards, approval workflows, knowledge management, and day-to-day user needs. The position requires close collaboration with development teams, helpdesk staff, government stakeholders, and platform specialists. You will move between hands-on configuration, custom development, integrations, testing, release management, and production support. This is an opportunity to contribute to the continued modernization and reliability of a highly regulated Microsoft technology environment.

Responsibilities

• Configure, customize, maintain, and enhance Microsoft Dynamics 365 and Power Platform solutions in line with evolving business requirements.
• Develop and maintain reports, dashboards, queries, views, workflows, approval processes, knowledge bases, and customer service portal capabilities.
• Extend Dynamics 365 functionality using approved technologies, including .NET Framework and JavaScript frameworks such as React or jQuery where applicable.
• Provide Tier III technical and analytical support to helpdesk teams and government end users, including troubleshooting, configuration assistance, training, and issue resolution.
• Investigate production issues, trace root causes, and work across application, identity, integration, and data dependencies to resolve complex problems.
• Configure Dynamics CRM organizations and support application release management, deployment, troubleshooting, and production readiness.
• Integrate Dynamics 365 with Microsoft 365, SharePoint, identity services, Exchange Online, and other enterprise systems as required.
• Participate in unit, system, interoperability, regression, and user-focused testing before production deployment.
• Support Agile development and CI/CD practices, including source and configuration management and controlled deployments using tools such as Jira, GitHub Enterprise, and/or Azure DevOps Server.