DV Residential Counselor (Bilingual Spanish is a plus)

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

About the Role

As part of a multidisciplinary team, the Part-Time Domestic Violence Residential Counselor provides direct client services to crisis line and shelter clients on a 24-hour, seven-day-per-week basis, according to established agency standards.

Qualifications

• High school diploma or equivalent required
• One-year experience in domestic violence or related field preferred
• Ability to work in shelter setting with victims of abuse
• Knowledge and familiarity with crisis intervention techniques
• Knowledge of issues related to family violence, particularly intimate partner abuse, child abuse, and teen dating violence
• 40-hour domestic violence training certificate required
• Bilingual Spanish is a plus
• Culturally sensitive and able to work with a multicultural client/customer population
• Ability to work in a non-judgmental manner and foster positive growth/outcomes
• Able to work as part of a team and maintain professional boundaries
• Must pass a criminal background check (Live Scan fingerprinting) and reference check prior to beginning employment

Responsibilities

• Responsible for the overall safety of clients, by providing continuous on-site coverage during scheduled shift
• Crisis intervention counseling
• Answer 24-hour crisis line
• Complete case management tasks as assigned or necessary
• Surveillance and safety of confidential location
• Monitor whereabouts and safety plans of all clients
• Handle client requests
• Interact with law enforcement and other community agencies
• Facilitate shelter intake and/or shelter placement
• Maintain accurate client documentation and statistical reports
• Assist residents with shelter guidelines
• Attend weekly staff meetings
• Perform other duties/special projects as assigned by the direct supervisor

Benefits

JFSLA demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.