DV Case Manager Bilingual (Spanish)

About the role

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

As a Bilingual Case Manager, you will provide comprehensive case management and crisis intervention for adult and child survivors of domestic violence who are experiencing homelessness. This role requires a strong understanding of the dynamics and effects of domestic violence, trauma, and housing instability. Using evidence‑based interventions, you will help families develop healthy coping skills and move toward long‑term stability. Your work will directly support our mission by helping clients access safe housing, secure essential resources, and rebuild their lives with dignity through trauma‑informed care, consistent advocacy, and compassionate guidance.

Key Responsibilities

• Provide families with case management services, including housing, employment, legal, and medical referrals.
• Coordinate family case management meetings twice a month, and weekly case management meetings with the head of household.
• Complete intake and orientation of services and discuss safety planning with clients.
• Observe and document weekly observations of each child within the family unit.
• Maintain accurate and confidential records for each client in the Clients First database and other required locations (progress notes, reports, forms).
• Facilitate weekly process groups and/or events using psychotherapy approaches such as cognitive‑behavioral, psycho‑educational, and client‑centered methods, grounded in systems theory and domestic violence research.
• Respond appropriately to emergency situations utilizing de‑escalation and conflict resolution skills.
• Assist clients in obtaining community services and establish referral relationships with other agencies.
• Provide court advocacy and testimony as needed.
• Provide training, supervision, and support to volunteers and interns as assigned.
• Represent the agency in special groups and community education activities.
• Participate in in‑service training programs and workshops to maintain current professional knowledge of domestic violence, crisis theory, community resources, danger assessments, and direct‑solution resources.
• Attend and participate in weekly case staffing.
• Work the assigned schedule with flexibility; may be required to provide support during other hours.
• Perform other job‑related duties as assigned.

Schedule

Monday, Wednesday, Friday: 9:00 am – 5:00 pm

Tuesday & Thursday: 12:00 pm – 8:00 pm