Duty Manager - E

We need to output HTML fragment with sections: h3 headings for sections present. We must not repeat job title. We need to include sections only if posting has real specific content. Identify sections: - About the role? There's a Job Summary paragraph: "To give our customers a reliable, joyful and seamless experience..." That's a summary; could be considered About the role. We'll put

About the role

with

containing that paragraph. - Responsibilities: many bullet points. We'll list as

• each. - Requirements: includes Required Experience, Licenses & Certifications, Knowledge, Skills, & Abilities. Could combine into Requirements section. However we might separate Qualifications? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. We have Required Experience, Licenses & Certifications, Knowledge, Skills, & Abilities, Preferred Experience, etc. Could put under Requirements (or Qualifications). Since they ask to prefer few substantive sections over many thin ones. We could combine Required Experience, Licenses & Certifications, Knowledge, Skills, & Abilities, Preferred Experience into a single Requirements section (or Qualifications). But we also have Skills separate maybe. We have Pay: Compensation Range $50,500.0 - $65,800.0. So we need Pay section. Schedule: Not explicitly given; there is mention of flexible schedule including early mornings, nights, weekends and holidays, travel 2-10 days per month. That's schedule info. So we can include Schedule section. Benefits: Not mentioned. No benefits details. So we should not include Benefits. We also have Culture section: "This Is How We Fly ..." Could be considered About the role? Might be separate but we could incorporate into About the role or maybe a separate section like Culture. But headings list does not include Culture; we should stick to allowed headings. Could put culture content under About the role as additional paragraph. We must not include boilerplate like EEO, equal opportunity, etc. Remove those lines. We must not include Job ID/requisition numbers. We must preserve all substantive information. Let's extract content. Job Summary paragraph: "To give our customers a reliable, joyful and seamless experience from highly capable and committed Crewmembers who love what they do. The manager ensures safety, regulatory compliance, budget/cost and productivity achievement and rigorous process execution through Airport Supervisors and Concierges. The Manager is ultimately responsible to set his/her stations up for success, effective execution and continuous improvement in the short and long term." Culture paragraph: "This Is How We Fly Our Core Purpose is to deliver a joyful, simple travel experience for every Customer, in every interaction, every day. By living our values, we’ll be the world's most loved air carrier, providing superior results for all stakeholders. I display a positive attitude. For others, and for myself. I am an expert in my role. If I don’t know, I learn. If I need help, I ask. I act with integrity every day. I never compromise on safety or security. I am adaptable. I don’t just expect challenges, I embrace them. I am engaged. Present. Tuned in. Listening, thinking, and contributing. I do it for my Customer. Whoever they may be – a traveler, a colleague, or a business partner." We could combine both into About the role. Responsibilities list: Let's extract each bullet: - Provide on-site support to Supervisors, create and maintain an environment where the Airport Services Concierge team can accomplish their objectives - Support the General Manager in meeting operational performance targets and monitoring the station operation budget - Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented - Audit station supply orders to ensure budget compliance and item necessity/consistency with organizational mission - Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations - Participates on operational conference calls, station audits and prepares various reports - Reviews and standardizes procedures to improve efficiency within the operation - Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff - Review (approve/deny) concierge and supervisor expense reports and ensure supervisor company credit card use is within policy - Ensure adequate crewmember coverage is appropriate to support desired customer experience and facility management - Proactively identify areas of improvement and ensure issues are remediated in an appropriate and timely manner. - Conduct ongoing needs assessments of station operations and provide timely budget recommendations to ensure the station(s) does not experience a deficit in operational capabilities due to expansion or increased volume. - Maintain overall managerial responsibility for station(s) schedule. Work with internal stakeholders to ensure adequate personnel resources - Guide and develop current supervisors to ensure they are ready to step into future leadership roles - Investigates and resolves customer service issues as well as operation issues We need to ensure each as
• . Requirements section: Let's gather: Required Experience: - High School Degree - 3 Years Airport operations experience - 5 years of interacting with customers/people delivering services face-to-face - 2 years supervisory experience - Proven leadership skills - Ability to effectively and efficiently manage multiple and often competing priorities Licenses & Certifications: - Valid drivers license Knowledge, Skills, & Abilities: - Must exhibit strong organizational and prioritization skills and have the ability to set high standards of performance for self and others - Possess the ability to guide the team to adhere to safety and security standards - Ability to effectively balance both operational and leadership responsibilities - Makes effective decisions using analysis of situation and JSX values as guidance - Ability to prioritize tasks and execute them accordingly with a high degree of focus - Must be able to make quick, prudent decisions and identify, evaluate and refine functional results to improve the customer experience - Impeccable verbal and written communication skills - Working knowledge MS Office, Google Business Solutions - In depth understanding of Radixx/DCS/Astro* - Thorough knowledge of all JSX policies and procedures* - Solid understanding of the entire operation and functions of JSX Departments* Preferred Experience: - Four-year degree in business management - 5 years of Airport Operations Experience - 3 years of prior supervisory or managerial experience Licenses & Certifications (Preferred? Actually repeats Basic Requirements): - Basic Requirements (maybe not needed) But there is also "Licenses & Certifications- Basic Requirements" under Preferred? Actually after Preferred Experience they list Licenses & Certifications- Basic Requirements Knowledge, Skills, & Abilities- Must be able to travel often Ability to lift up to 75 pounds Intermittent physical activity including bending, reaching, lifting and prolonged periods of standing Ability to work a flexible schedule including early mornings, nights, weekends and holidays Participate in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines Travel 2-10 days per month In compliance with federal aviation security requirements, candidates must be U.S. citizens or U.S. nationals. We need to capture those as part of Requirements (or maybe separate). They are not under a heading but after Preferred Experience. We'll include them as additional items under Requirements. Thus Requirements section will contain all these bullet points. Pay section: Compensation Range $50,500.0 - $65,800.0 Schedule section: From text: "Ability to work a flexible schedule including early mornings, nights, weekends and holidays" and "Travel 2-10 days per month". Also "Maintain overall managerial responsibility for station(s) schedule." So schedule info includes flexible schedule, travel 2-10 days per month. We'll put that. We must not include Benefits section. We must not include boilerplate like "We Do Whatever It Takes May perform other responsibilities as assigned." That's a responsibility? Actually it's a line: "We Do Whatever It Takes May perform other responsibilities as assigned." Could be considered a responsibility but it's vague. Might be considered boilerplate? It's a statement about performing other responsibilities as assigned. Could be kept as a responsibility bullet? It's generic but maybe we should keep as it's substantive? The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This line is not exactly boilerplate but could be considered generic. However it's part of job description. I'd include it as a responsibility bullet. Also "Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.)" That's also a responsibility bullet. We'll include those. Now construct HTML. We'll have:

  About the role

  Job Summary paragraph + Culture paragraph combined maybe two

  s? Could be one

  with both paragraphs separated by a space. We'll put two

  elements under the heading? The instruction: use

  for prose. Could have multiple

  under same heading. We'll do that. Then

  Responsibilities

  • ... each bullet ...
  Then

  Requirements

  • ... each bullet ...
  Then

  Pay

  Compensation Range $50,500.0 - $65,800.0

  Then

  Schedule

  Ability to work a flexible schedule including early mornings, nights, weekends and holidays; travel 2-10 days per month; overall managerial responsibility for station(s) schedule.

  Make sure not to include extra sections. Check for any duplicated lines: we have "Ability to work a flexible schedule including early mornings, nights, weekends and holidays" appears both in Requirements (under Knowledge, Skills, & Abilities) and also in Schedule. We might duplicate. To avoid duplication, we could keep it only in Schedule and remove from Requirements. But the instruction says preserve ALL substantive information; do not invent or summarize away detail. If we remove it from Requirements, we lose that detail. However we could keep it in both places; duplication is allowed? They said remove duplicated lines. So we should avoid duplicating identical lines. The line appears in both sections; we should keep it once. Where does it belong? It's under Knowledge, Skills, & Abilities (required). It's also schedule info. Could be placed under Requirements (as part of KSAs) and Schedule could mention travel and schedule responsibility. But the line about flexible schedule is also schedule. To avoid duplication, we could keep it under Requirements and mention schedule responsibility separately. Let's see: The schedule section could mention "Maintain overall managerial responsibility for station(s) schedule; travel 2-10 days per month." That captures schedule info without repeating the flexible schedule line. The flexible schedule line is a requirement/skill. So we keep it under Requirements. Thus in Requirements we keep the flexible schedule line. In Schedule we mention overall managerial responsibility for station(s) schedule and travel 2-10 days per month. Now check other duplicated lines: "Ability to effectively balance both operational and leadership responsibilities" appears only once. Good. Now compile list items. Let's list Requirements bullets: - High School Degree - 3 Years Airport operations experience - 5 years of interacting with customers/people delivering services face-to-face - 2 years supervisory experience - Proven leadership skills - Ability to effectively and efficiently manage multiple and often competing priorities - Valid drivers license - Must exhibit strong organizational and prioritization skills and have the ability to set high standards of performance for self and others - Possess the ability to guide the team to adhere to safety and security standards - Ability to effectively balance both operational and leadership responsibilities - Makes effective decisions using analysis of situation and JSX values as guidance - Ability to prioritize tasks and execute them accordingly with a high degree of focus - Must be able to make quick, prudent decisions and identify, evaluate and refine functional results to improve the customer experience - Impeccable