Dug Lead

Key Responsibilities & Accountabilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Operate hand held computer/scanning unit to check in item from the order, ensuring the merchandise matches the order.
• Ability to identify and locate items in a proficient manner within the three categories of the store (ambient, chilled, and frozen).
• Monitor the processing of all customers orders to ensure customers receive all products that have been ordered/charged for.
• Monitor/review the picking of orders to ensure time commitments are met.
• Bag grocery items and place into bins.
• Push filled cart (12 items per bin or lesser larger items 6 bins per cart) to the back room area to be staged on to hand trucks.
• Push loaded hand truck to the delivery truck.
• Ensure correct loading of truck.
• Train, schedule and supervise Personal Shoppers.
• Ensure all daily/weekly routines are adhered to demonstrate due diligence with regard to legal compliance.
• Maintain cleanliness of store and back room area.
• Other duties as assigned.

  Job Related Qualifications

  • Ability to follow company customer service procedures.
  • Demonstrated prior customer service skills or related experience.
  • Ability to interact with customers and co-workers.
  • Ability to train teams of people.
  • Demonstrate strong communication and leadership skills.
  • Knowledge of Safeway is highly desirable.

  Supervisory Responsibilities

  • Personal Shoppers

  Permits/Licenses

  Varies depending on store location and state/county requirements.

  Work Environment

  • %Inside: 95%
  • %Outside: 5%
  • Temperature Extremes: N/A
  • Chemicals: N/A
  • Machines, Tools, And Equipment: Cart with bins, hand held computer with scan gun, hand truck, labels, cash register

  Physical Demands

  • Lifting: Frequently lifts 1-20 lbs., Occasionally lifts 21-35 lbs., Seldom lifts 36-50 lbs.
  • Carrying: Frequently carries 1-20 lbs., Occasionally carries 21-35 lbs., Seldom carries 36-50 lbs.
  • Pushing / Pulling: Frequently pushes/pulls 1-35 lbs.
  • Reaching: Frequent waist to shoulder reaching, Occasional floor to waist and shoulder and above reaching, Seldom below knee reaching.
  • Standing: Constant standing while on job.
  • Sitting: Allowed on breaks.
  • Walking: Constant walking while on job.
  • Climb/Balance: Seldom.
  • Trunk Functions: Frequent bending head down/up, Occasional neck rotations, bending/stooping, twisting, crouching.
  • Upper Extremity: Frequent handling/grasping, Seldom fine finger manipulation, forceful gripping.

  Safety – Sensitive Position

  • Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

  Pay and Benefits

  • The pay range is $19.38 to $26.15 per hour, but no less than the local minimum wage.
  • Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.
  • Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).