Duck Creek Technical Lead – Billing

What You’ll Do

• Lead development and support of custom applications using Duck Creek Billing and related tools
• Collaborate with clients, analysts, architects, and project leaders to interpret and deliver on business requirements
• Design and develop solutions using ManuScript configuration and Duck Creek toolsets
• Write and optimize SQL queries to support application functionality
• Contribute to solution design and planning to align with client technical and functional strategies
• Take ownership of customer issues and drive them through to resolution
• Mentor and guide developers across all aspects of the Duck Creek platform
• Support integrations and services including Billing Services, async queues, and scheduled activities

What You’ll Bring

• 5–8+ years of industry experience, including 5+ years working with Duck Creek products
• Strong expertise in Duck Creek Billing (Author, Express, Server, User Admin, Billing, Billing Integration)
• Hands-on experience with ManuScript, including inheritance structures and technical design
• Experience with Duck Creek Skins, APIs, Duck Creek Anywhere, and C# custom business objects
• Proficiency with REST and SOAP APIs
• Solid experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)
• Familiarity with XML or similar programming languages
• Experience across multiple Duck Creek product versions
• Strong understanding of SDLC and Agile methodologies
• Experience using debugging tools such as TraceMonitor, ExampleUtil, Data Tester, and Processing Exceptions
• Proficiency with Microsoft Office 365

The Soft Skills That Make a Great Leader

• Strong communication skills—clear, concise, and collaborative
• Ability to mentor, coach, and elevate team performance
• Highly organized with strong prioritization and time management skills
• Self-starter mindset with the ability to work independently and as part of a team

Why Join NLS?

• Competitive salary package with annual bonus
• Comprehensive and inclusive health benefits
• Flexible work arrangements (remote or office-based)
• Opportunities for career advancement and professional development
• Relaxed work environment with casual dress code
• Company-sponsored activities and team-building events
• Paid time off and company holidays
• Traditional & Roth 401(k) with 5% company match
• Physical and mental wellness programs

Awards

• 2021 & 2022 SBJ Dynamic Dozen #1 Company
• 2023 SBJ Dynamic Dozen #2 Company
• 2021–2023 417 Best Place to Work
• 2022 Top COO
• 2023 & 2024 SBJ 40 Under 40 Honoree
• 2024 SBJ Man of the Year Honoree
• 2023 Puerto Rico Employer of Choice