Billing Lead

Job Summary

Essential Duties And Responsibilities

• Prepare, review, and finalize accurate and timely client invoices in compliance with firm policies, client guidelines, and outside counsel guidelines.
• Serve as a primary escalation point for complex billing issues, including adjustments, write-offs, appeals, and client inquiries.
• Act as a liaison with attorneys, legal staff, and clients to resolve billing discrepancies and respond to billing-related questions.
• Provide day-to-day guidance, as needed, to Billing Coordinators regarding billing procedures, billing requirements, and system functionality.
• Monitor and manage billing accounts to ensure timely and accurate billing. Address and resolve any billing discrepancies or issues in a prompt and professional manner.
• Provide backup support to the Billing Manager as needed, including assistance with team timesheets, PTO tracking, workflow coverage, and other operational tasks.
• Ensure all billing practices adhere to company policies, industry regulations, and accounting standards.
• Stay updated on changes in billing regulations and implement necessary adjustments.
• Identify and recommend improvements to billing processes and procedures to enhance efficiency and accuracy.
• Implement best practices to streamline billing operations.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in billing with at least 3 years in the legal industry preferred.
• Strong understanding of billing procedures and accounting principles.
• Proficiency in Microsoft Office Suite and electronic billing.
• Experience with Aderant or similar accounting systems is a plus.
• Excellent communication and negotiation skills.
• Strong organizational and time-management abilities.
• Able to handle sensitive information with confidentiality.
• Able to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Capability to manage multiple priorities and meet deadlines under pressure.

Physical Demands

• This role primarily involves sitting at a desk or workstation for extended periods.
• Employees are expected to use a computer, telephone, and other office equipment.
• Frequent use of hands for typing, using a mouse, and operating office equipment (e.g., printers, fax machines) is required.
• The role may require occasional lifting of office supplies or files, typically not exceeding 25 pounds.