Staff Software Engineer (Duck Creek/.NET) - Billing Platform *HYBRID*

About the role

The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance.

Responsibilities

• Serve as a Staff Engineer, driving secure, performant, and highly available solutions at scale.
• Deliver hands-on technical contributions, architect and implement cross-team initiatives, and promote technical excellence in a dynamic, fast-paced environment.
• Guide and mentor others while remaining deeply engaged with engineering at the code level.
• Design, build, and optimize scalable, resilient distributed systems across teams (primary focus: hands-on development).
• Implement enterprise solutions using .NET (C#, ASP.NET, Web API, REST, SQL Server, Visual Studio/VS Code).
• Maintain and enhance core insurance systems built on Duck Creek.
• Develop and improve services using SQL Server, Postgres, REST APIs, microservices.
• Apply C# and Golang where most effective; prototype and evaluate new technologies.
• Drive adoption and improvement of productivity tooling (VS Code, Cursor, GitHub Copilot) through direct usage and feedback.
• Define and deliver reusable components and architectural patterns (business + technical), writing foundational code.
• Engineer solutions leveraging Azure, Docker, Kubernetes, and automation frameworks.
• Apply best practices for monitoring and debugging with App Insights, Titan, and related tools.
• Guide, mentor, and support engineers (~30% focus); share best practices and foster knowledge growth.
• Contribute hands-on to product direction and solution design.
• Collaborate actively across the full software lifecycle (requirements through deployment), delivering code and processes.
• Lead and participate in technical design and code reviews; help enforce standards with code contributions.

Qualifications

• 8+ years of professional, hands-on software development experience.
• Expert-level .NET ecosystem experience (C#, ASP.NET, Web API, REST, SQL Server, Visual Studio/VS Code).
• Deep Duck Creek product architecture and hands-on implementation experience.
• Pristine expertise in microservices and extensible API design, with significant coding contributions.
• Extensive experience with XML-based data/file systems (XPath, XSD, XML serialization in .NET, etc.).
• Strong distributed systems architecture and scaling capabilities.
• Hands-on leadership with Azure Cloud and DevOps pipelines.
• Practical experience with monitoring tools (App Insights, Splunk, Grafana/Prometheus).
• Security best practices and protocols applied in real-world solutions.
• Advanced SQL and Postgres coding and optimization skills.
• Strong CS fundamentals (data structures, algorithms) demonstrated in engineering output.
• Experience driving continuous delivery / modern deployment practices through implementation.
• Lifecycle tooling expertise (planning, source, build, deploy, operations) with practical involvement.
• Exceptional problem solving, technical influence, and mentoring skills.
• Outstanding technical communication and stakeholder management.

Preferred Qualifications

• GitHub Copilot / AI-assisted development hands-on experience.
• Implementation experience with event-driven and messaging platforms (Azure Service Bus, Kafka, etc.).
• Extensive hands-on XML solutions and integrations.