Dual Sales Executive (HSO)

About the role

Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy.

Manages two properties: Bethesda North Marriott Hotel and Conference Center, and the Washington Dulles Airport Marriott. This is a full-time position, not located remotely, with a pay range of $78,000-$101,000 annually and is bonus eligible.

Responsibilities

• Works with Property Sales Leader in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.
• Assist Property Sales Leader in identifying share shift targets and ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.
• Manages daily Status Change reports to help close on hotel business and may work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts.
• Provides property support by coordination and executing property internal mining efforts to assigned hotels and solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
• Utilizes internal lead referral tools to solicit new business opportunities and contacts, and ensures Hotel has property lead generation program to identify new business.
• Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate, and drives customer satisfaction through daily interactions.
• Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate.
• Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.
• Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required.

Requirements

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
• Preferred 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.

Skills

• Negotiation skills and creative selling abilities to uncover new business.
• Ability to utilize all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.
• Understanding of the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.

Benefits

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location.