Dual Role Supervisor EVS

Essential Job Functions

• Practice, support, and promote Rivers Core Values at all times
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere
• Maintain grooming and uniform standards; ensure overall appearance is immaculate and nametags are worn at all times, and ensure Security Department Team adhere to the same standards
• Provide exceptional customer service to guests at all times
• Be aware of and handle guest opportunities
• Serve as fill-in for management when needed to cover shifts
• Maintain a safety program to ensure all team members have a safe work environment
• Conduct pre-shift meetings on a timely basis to communicate key property and departmental information
• Assist in building a friendly attitude among the EVS team by setting a consistent example of hands-on, leads-by-example hospitality towards internal and external guests
• Provide input and resolution concerning operational deficiencies and areas in need of attention in order to maintain highest levels of operation with staffing
• Build an effective team of qualified and productive personnel to achieve positive departmental results
• Stay up-to-date on new products and materials for continuous operational improvements
• Maintain the approved preventative maintenance program on all equipment
• Complete necessary reports in a timely manner to meet deadlines
• Maintain an inspection program for all EVS responsible areas
• Proficiently utilize program to submit, track, and follow-up on work orders
• Conduct inspections on all casino and non-gaming EVS areas
• Be properly trained on all equipment and chemicals
• Handle calls from other departments and pass on information accordingly
• Make decisions regarding coverage of sections; handle guest complaints
• When inspecting areas, also look to ensure staff are performing daily tasks properly with chemicals
• Perform all other duties as assigned

Qualifications

• High school diploma or general education degree (GED)
• Must be able to work flexible hours including evenings, weekends, and holidays
• Excellent interpersonal and organizational skills
• Excellent communication skills and strong time management skills
• Ability to properly communicate using radios
• Must be 18 years of age or older
• Ability to obtain and maintain all necessary licensing

Physical And Mental Demands

• Regularly required to see, talk, hear; walk and stand
• Frequently required to use hands to finger, handle, or feel; reach with hands and arms
• Occasionally required to sit or stoop
• Must occasionally lift and/or move up to 25 pounds
• Gaming floor has smoking sections; must be able to work in smoke environment

This response is AI-generated, for reference only.