Dual Rate Valet Dispatcher-Cashier/Transportation Shift Manager

Essential Functions And Responsibilities

• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
• Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Qualifications/Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Associates degree preferred.
• Two (2) years of Valet or related guest service experience preferred.
• Minimum one (1) year supervisor experience preferred.
• Previous customer service experience preferred.
• Must have proficient computer skills.
• Must be able to drive all types of vehicles.
• Must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.

Physical Requirements And Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.
• Must be able to work in an environment where smoking is permitted.
• Must be able to work in all types of weather conditions.
• Light lifting.
• Must be able to effectively understand and communicate to candidates and employees.
• Must be able to stand and walk for long periods, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Pay

Salary Starting Rate $16.00
Compensation Is Negotiable Based On Experience And Education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.