Dual Rate Supervisor Full Time (Horseshoe & Paris LV)

Responsibilities

• Operating several table games on an assigned shift
• Working knowledge of all table games, house rules, counting methods and procedures covering each
• Affirms that all coin and check racks are filled at all times
• Settles disputes that arise from guest in the Table Games area, referring those that are exceedingly difficult to the Casino Manager, Table Games or Director of Table Games
• Ensures guest development by interacting, modeling interactive skills with guests and making company decisions
• Remains alert to any unusual or questionable activities being displayed by Table Games employees or gaming quests and reports any situations to assigned superior
• Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
• Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits
• Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
• Prepares and coordinates the periodical performance review of assigned personnel

Qualifications

• Effective communication in English, both verbal and written form in professional manner
• Presents a neat and professional appearance
• Requires a minimum age of 21
• Requires ability to perform basic math functions
• Requires flexibility to work various shifts
• Requires minimum of 2 years pit operation (preferred)
• Knowledge of casino rules, regulations, and procedures pertinent to PIT operations
• Prior professional cleaning experience preferred

Additional Requirements

• Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraints
• Must possess good manual dexterity for quick and accurate handling of chips, cards and money
• Must have excellent vision (including peripheral) to protect the games
• Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
• Must be able to bend, reach, kneel, twist and grip items
• Must be able to walk and be on foot for extended periods of time
• Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

About Us

For over 30 years we’ve set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.