Dual Rate Dealer - Poker - Maryland

Overview

Why We Need Your Talents: The Dual Rate Dealer – Poker plays a vital role in delivering a seamless, engaging, and secure gaming experience for every guest at Live! Casino & Hotel. This unique position combines the responsibilities of both a Poker Dealer and a Floor Supervisor, providing the flexibility to support operational needs while maintaining the highest standards of game integrity, asset protection, and guest service.

Responsibilities

• As a Dealer:
• Dealing the game and always monitoring the monies of the table.
• Control gaming cards and equipment.
• Protect company assets by monitoring guests’ movements.
• Analyze customer play for cheating scams and suspicious variation.
• Provide excellent customer service.
• Paying wins/Taking losses.
• Ensure the safety and security of guests and employees.
• As a Supervisor:
• Report to the Casino Pit Manager or Shift Operations Manager for successful performance.
• Serve as a point person for the table games.
• Manage the administration of fills/credits, player ratings; keep track of markers, and rundowns.
• Analyze gameplay for cheating scams, counters, and unusual or suspicious variations.
• Develop staff through training and evaluations.
• Meet with departmental directors and managers to review table game activities and promotional as necessary.

Skills

• To Help You Succeed In the role of Dealer:
• Proficiency in speaking, reading and writing English.
• Ability to use chips, cards, and a paddle.
• Good hand/eye coordination.
• Extensive knowledge of and gaming regulations.
• Knowledge of theft techniques.
• Excellent customer service and communication skills.
• Ability to perform under time pressure in an interruptive environment.
• Complete, perform and understand basic mathematical functions.
• Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
• Knowledge of all facilities, special events, and promotions available to guests on property.
• A pleasant, friendly, and welcoming attitude with use of facial expressions.
• To Help You Succeed In the role of Floor Supervisor:
• Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
• Effective staff management abilities.
• Strong interpersonal skills Oral and written communication skills.
• Strong sense of responsibility relative to the performance of the table games.
• Proficiency in Microsoft software products.
• Ability to analyze and interpret departmental budget, goals, and results.
• Ability to solve complex problems.
• Extensive knowledge of specified games and gaming regulations.

Qualifications

• Must-Haves:
• Technical school education in dealing specified games.
• Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Physical Requirements

• 10% Walking
• 10% Keyboarding
• 15% Bending (from waist)
• 75% Standing
• Use of going up and down 31 stairs multiple times per day and elevators

Working Conditions

• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

What We Offer

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
• Other benefits for full-time and part-time Team Members may include: Free Basic Life Insurance, Free Short Term & Long-Term Disability, Generous retirement savings options, Paid Time Off, Tuition Reimbursement, On-site Wellness center for Team Members and eligible dependents (Maryland Property only), Training and pathways for career growth, Robust Rewards & Recognition Programs, Annual Merit Based Pay Increases, Discretionary Performance Bonuses, Discretionary Service Bonuses, Free parking, Free food and discounted meals, Live! Hotel, Food & Beverage, and Entertainment Discounts.