Dual Enrollment Navigator

About the role

The Dual Enrollment Navigator is a student-centered advising and support position that applies BRCC's personalized support model principles to dual enrollment students. Reporting to the Director of Academic Program Initiatives, the Dual Enrollment Navigator serves as the primary liaison between Baton Rouge Community College and assigned K-12 partner schools while providing concierge-style support to students and families from initial exploration through successful transition into postsecondary education.

Responsibilities

• Assist students in identifying academic and workforce pathways that align with their interests, strengths, career goals, and postsecondary aspirations.
• Develop and maintain individualized student success plans for assigned dual enrollment students.
• Provide proactive and intrusive advising to support student persistence, progression, and successful completion of dual enrollment coursework.
• Guide students through admissions, enrollment, registration, pathway selection, and transition planning processes.
• Communicate with students and families at regular points throughout the student lifecycle to monitor progress and address barriers to success.
• Coach students on educational planning, workforce opportunities, industry-based credentials, transfer pathways, and degree completion strategies.
• Maintain detailed advising notes and student records within institutional systems.
• Collaborate with high school counselors, graduation coaches, and school administrators to ensure students remain on track toward high school graduation requirements, industry-based credentials, associate degree pathways, technical diplomas, certificates, and transfer goals.
• Analyze student data to identify indicators requiring proactive outreach and intervention.
• Monitor student enrollment, attendance, academic performance, persistence, and completion outcomes.
• Engage students through multiple communication methods including individual meetings, phone calls, virtual advising, classroom visits, school-based outreach, and enrollment events.
• Implement interventions and success strategies designed to support student achievement and retention.
• Make intentional referrals to academic support services, financial aid, advising, accessibility services, career services, workforce programs, and other institutional resources.
• Serve as the primary BRCC liaison for assigned partner schools and districts.
• Develop and maintain collaborative relationships with principals, counselors, graduation coaches, instructors, district administrators, students, and families.
• Meet regularly with school counselors and academic leadership teams to review student progression, enrollment trends, pathway participation, and completion outcomes.
• Assist schools in the development of annual dual enrollment course requests and academic plans that align with student demand, credential pathways, degree requirements, transfer opportunities, workforce priorities, and instructor availability.
• Support schools in building course schedules and pathway maps that promote efficient student progression and maximize credential attainment opportunities.
• Coordinate dual enrollment admissions, scheduling, registration, onboarding, and communication activities between partner schools and BRCC.
• Assist with instructor onboarding and credentialing processes.
• Monitor pathway enrollment, course sequencing, student progression, and completion data to identify opportunities for improvement.
• Support compliance with Board of Regents, LCTCS, accreditation, and institutional requirements.
• Collect and maintain data related to enrollment, persistence, completion, credential attainment, transfer outcomes, and program effectiveness.
• Participate in outreach activities that promote dual enrollment, college-going culture, workforce pathways, and postsecondary access.

Requirements

• Bachelor’s degree in any field.
• An equivalent combination of education and experience may be considered in lieu of a bachelor’s degree.

Skills

• Excellent communication and listening abilities: persuasive and negotiation skills, strong professional writing, public speaking, interpersonal and public relations skills.
• Ability to represent the organization in a professional manner.
• Customer service skills combined with a strong work ethic and a self-motivated approach toward achieving consistent results.
• Demonstrated ability to work well with others.
• Proficient skill in establishing and maintaining effective working relationships with students, staff, faculty and the public.
• Ability to work effectively with an ethnic, cultural and socially diverse student population.
• Ability to maintain confidential and highly sensitive student information.
• Ability to multi-task and deliver work product under tight deadlines.
• Ability to collaborate with other professionals on projects and tasks.

Benefits

As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.

Pay

Not specified, but the college offers a competitive compensation package.

Schedule

Not specified, but the college offers a collaborative work environment and generous leave benefits.