DTVB Room Attendant

About the role

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre‑cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set‑up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested otherwise by the guest.
• Report all missing items from room (e.g., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.
• Perform any other job‑related duties assigned by the Director of Housekeeping or Supervisor.