DTNA-Sales Manager

Responsibilities

• Effectively solicit and become familiar with all accounts in the assigned market segments.
• Prospect and close on assigned accounts/territory to positively impact hotel revenues.
• Develop a full working knowledge of hotel operations, including Food & Beverage, Guest Services, and Reservations.
• Develop complete knowledge of company sales policies and SOPs, and ensure the sales team adheres to them.
• Meet or exceed set goals.
• Monitor production of top accounts and evaluate market trends.
• Assist in implementing special promotions for direct‑sales segments (e.g., WynClub parties, sales blitzes).
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Wyndham sales policies and selling techniques, emphasizing maximization of occupancy and Average Daily Rate (ADR).
• Conduct professional, thorough site inspections with clients, highlighting key features and benefits of the property.
• Use the property’s computerized sales management system to manage business, including generating reports, entering business, blocking space, and building accounts.
• Meet and greet onsite contacts.
• Develop networking opportunities through active participation in community and professional associations, activities, and events.
• Review meeting planner evaluations with the Director of Sales to ensure issues receive follow‑up.

Qualifications

• At least 4 years of progressive hotel sales experience; or a 4‑year college degree and at least 2 years of related experience; or a 2‑year college degree and 3 or more years of related experience.
• Skilled in Windows, company‑approved spreadsheets, and word processing.