DSP- Direct Support Professional (Residential/Supported Living Skill Builder)

Position Qualifications

• High School Diploma or GED
• At least 21 years of age for Residential and 18 years of age for Supported Living
• Experience working with individuals with developmental or mental disabilities preferred, but not required
• Exposure to risks, hazards or special conditions
• Drug Screening
• Valid driver’s license
• Able to complete 5 consecutive days of new hire orientation
• Able to transport using company vehicle
• Able to lift 50 lbs
• Auto Insurance Coverage (if driving personal vehicle for business purposes)
• Training and Travel willingness
• Successful completion of all required criminal background checks
• Possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard)

Position Summary

This role will add the most value to the company by providing supervision, ensuring safety, and providing outstanding customer service to the clients in our care. The role of Skill Builder helps to provide the best day possible by providing our clients with fun, consistency, and trust.

Reporting and Documentation

• Maintain open communication with teammates and supervisors to ensure continuity of care and forecasting of needs
• Report critical incidents; incidents of suspected abuse or neglect; major unusual incidents as outlined in Necco policy for Reporting Critical Incidents

Service Delivery

• Aid clients with transportation to medical appointments, recreational activities, visitations and day programming
• Teach clients the life skills needed for hygiene, relationship building, emotional regulation and decision making
• Ensure safe programming standards

Training and Development

• Attend optional and ongoing required trainings
• Accurately care and comply with the client’s treatment plan through formalized training and documentation

Behavior and Crisis Management

• Aid clients with de-escalation techniques as outlined in their individual service plans
• Ensure safety of clients by following the laws, regulations, and other safety measures as outlined in their individual service plan

Corporate Citizen

• Practice Ruthless Pragmatism
• Engage in peer to peer feedback
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure