DSHS HCLA WCF Assessment Specialist

About the role

The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.

Responsibilities

• Conduct in-person and remote functional assessments to determine long-term care needs and WA Cares Fund eligibility.
• Interpret assessment findings and personal information to approve or deny WA Cares Fund services.
• Develop and implement individualized service plans that guide long-term care supports.
• Educate individuals, families, professionals, and the public about long-term care options, program benefits, rates, and limitations.
• Provide guidance on provider enrollment, service search processes, and rate-setting best practices.
• Counsel families on qualified caregiver requirements, payment options, and available legal or informational resources.
• Refer individuals to community resources or alternative programs when WA Cares Fund is not pursued.
• Avoid referrals to Adult Protective Services or investigative bodies when safety concerns arise.
• Adapt priorities and workflows to address emergencies, coverage needs, and support individuals in remaining safely in their communities.

Requirements

• Twelve months of experience as a Social Service Specialist 1 and successful completion of the agency's Social Service Specialist training program within twelve months of appointment.
• A master's degree in social services, human services, behavioral sciences, or a closely related field and one year of paid social service experience equivalent to a Social Service Specialist 1.
• A bachelor's degree in social services, human services, behavioral sciences, or a closely related field and two years of paid social service experience equivalent to a Social Service Specialist 1.
• Six years of professional or practical experience performing work equivalent to a Social Service Specialist 1.

Qualifications

• Knowledge of gerontology, aging processes, adult services, and social service assessment and interviewing techniques.
• Ability to conduct comprehensive assessments, evaluate complex social situations, and exercise sound judgment when making recommendations and decisions.
• Strong verbal and written communication skills with the ability to effectively engage clients, families, community partners, providers, and colleagues.
• Ability to connect individuals with appropriate community resources and support services while assisting with problem resolution and service navigation.
• Proficiency using multiple computer systems and technology platforms to document, manage, and maintain accurate case information.
• Ability to work independently, manage competing priorities, adapt to changing circumstances, and consistently meet performance expectations.
• Commitment to professionalism, customer service, cultural responsiveness, and maintaining objectivity while serving diverse populations.