DSHS ESA MANAGEMENT ANALYST 5

About the role

The Department of Social and Health Services (DSHS) Division of Program Integrity (DPI) seeks a Management Analyst 5 to join their team. This position offers a unique opportunity for someone passionate about data analysis and program integrity.

Responsibilities

• Train Management Analyst 4s and other division staff on Microsoft Access, SQL databases, Python scripts, and Tableau.
• Build and maintain database systems that collect and visualize program integrity data.
• Design dashboards that help managers track performance and identify program anomalies.
• Lead projects at the unit, division, or statewide level, including work that crosses administrations.
• Analyze data to find trends, isolate root causes of errors, and recommend fixes.
• Write reports that summarize findings for senior leaders inside and outside the division.
• Serve as the division's main point of contact for data extraction, manipulation, and visualization questions.
• Act as a liaison with the Division of Information Technology on data systems and business operations.
• Test and evaluate new Tableau features and system upgrades before they roll out.
• Maintain compliance with IRS Publication 1075 rules for handling federal tax information.

Requirements

• A bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field.
• Five years of demonstrated experience in two or more of the following areas: conducting research, analyzing policies, laws, rules, or regulations, conducting business analysis and developing requirements, leading business projects, managing business operations, and business policy development.
• Supplementary professional experience can substitute for education year for year.

Qualifications

• Technical expertise: Builds and troubleshoots databases and data visualization systems using SQL, Access, Python, and Tableau.
• Program expertise: Familiar with programs such as SNAP, TANF, and WorkFirst to understand how program rules and regulations connect to the data.
• Analysis: Reviews large data sets to spot trends, find root causes, and forecast outcomes.
• Communication: Explains complex data findings in plain language to people who aren't data experts.
• Project leadership: Manages projects with real deadlines, often across teams or divisions.
• Equity and cultural competence: Applies an equity lens to program integrity work, recognizing how policies and processes affect Washington's diverse communities differently, and works to remove barriers where they exist.

Skills

• Strong analytical skills.
• Excellent communication and presentation skills.
• Experience with Microsoft Access, SQL databases, Python scripts, and Tableau.
• Understanding of SNAP, TANF, and WorkFirst programs.
• Ability to manage and lead projects.

Benefits

This position offers a flexible/hybrid schedule based on business needs and occasional travel as needed.

Pay

The salary range for this position is [Insert actual salary range if provided, otherwise leave blank].

Schedule

The schedule for this position is flexible/hybrid based on business needs.

Application Instructions

To apply, please submit a resume and cover letter. For additional information, contact DSHS Recruiter, Georgina Pringle at Georgina.Pringle@dshs.wa.gov.

Equal Opportunity Employer

The Department of Social and Health Services is committed to providing equal employment opportunities and does not discriminate on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.