Driver / Valet Attendant
Job Overview
A Driver / Valet position with FirstService Residential requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The Valet position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the Valet will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.
Compensation
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Hours
Thursday - Sunday 3:00PM to 11:30PM (hours subject to change to accommodate business needs)
Your Responsibilities
- Parks and retrieves resident and guest vehicles from specified areas in a safe and efficient manner.
- Capable of operating both automatic and manual transmission vehicles.
- Provides claim check and instructs residents and/or guests on how to reclaim vehicle.
- Demonstrates superior customer service at all times and a genuine desire to serve.
- Warms greetings and directs residents and guests arriving to or departing from the property.
- Provides prompt and knowledgeable service to all residents and guests.
- Able to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid or windy weather conditions for long periods of time.
- Maintains daily logs, incident reports, records and forms.
- Provides accurate and timely documentation of incidents reports, activity logs and status including claim checks, vehicle damage, statements, and conditions which require attention and/or repair.
- Adheres to all Front Desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations.
- Willing and able to walk resident dog upon request and clean up after the pet when needed.
- Adheres to FirstService Residential's standards for resident and guest services.
Skills & Qualifications
- Proficient in Microsoft Office
- Excellent communication skills
- Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently
- Able to multi-task, effectively prioritize workload, meet hard and fast deadline
- Must be a team player
- Must possess strong analytical skills
- Detail-oriented with multiple tasks, information organization
- Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional
- Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests
- Must be able to work independently with minimal supervision
Education & Experience
- High school diploma or equivalency required
- Two to three years of industry experience preferred
Physical Requirements And Working Environment
- Must be able to lift 25 lbs
- Must be able to sit for extended periods of time
- Must have finger dexterity for typing/using a keyboard
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Legal Services
Legal services
Tuition Reimbursement
Tuition reimbursement
Flexible Spending Account
Flexible spending account
About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Legal Services
Legal services
Tuition Reimbursement
Tuition reimbursement
Flexible Spending Account
Flexible spending account
Qualifications and Characteristics Assessed
- Job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements.
Alternative Selection Process or Reasonable Accommodations
Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.