Driver Support Coordinator

About the role

At Swift Transportation, we keep America moving. As the nation's largest truckload carrier, we've built a strong reputation for excellence, innovation, and opportunity since the 1960s. Our success is driven by our people, and we're committed to creating an environment where team members can learn, grow, and build rewarding careers. If you thrive in a fast-paced environment, enjoy solving problems, and want to make a direct impact on our drivers' success, we'd love to hear from you.

As a Driver Support Coordinator, you'll play a critical role in helping our drivers stay safe, productive, and on schedule.

Career growth opportunities: At Swift, we believe in promoting from within. Whether you're looking to build your logistics career or gain leadership experience, we provide the training, tools, and support needed to help you advance.

Make an impact: Our team is passionate about giving back. Through partnerships with organizations such as Children's Miracle Network and Habitat for Humanity, employees have opportunities to make a positive difference in their communities.

Culture: We value diverse perspectives and believe every employee contributes to our success. At Swift, your ideas matter, your contributions are recognized, and your career growth is supported.

Responsibilities

• Support drivers during weekends and off-hours to ensure smooth operations.
• Provide routing and fuel guidance while promoting safe driving practices.
• Coordinate resources, including drivers, tractors, and trailers, to address immediate operational needs.
• Resolve driver concerns and operational challenges within established guidelines.
• Monitor load progress and help ensure on-time delivery performance.
• Serve as a trusted point of contact for drivers when assistance is needed most.

Qualifications

• Previous experience in transportation, operations, dispatch, logistics, customer service, or a driving-related role.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective in fast-paced, high-pressure situations.
• Strong decision-making and problem-solving abilities.
• A customer-focused mindset with a commitment to supporting drivers and operations.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company benefits
• Life and Disability Coverage
• Flexible Spending Accounts (FSA)
• Employee Stock Purchase Plan
• Pet Insurance
• Paid Training
• Tuition Assistance Programs
• Wellness Programs
• Employee Discounts

Pay

$20-$23 per hour

Schedule

Sunday-Wednesday, 4:00 AM-2:00 PM, then Sunday-Tuesday (Flexible Schedule)