Driver Recruiting Specialist

About the role

The Recruiting Specialist is responsible for ensuring drivers, owner operators, and company drivers meet the hiring standards of the company. This role involves submitting and reviewing all required driver background documents, sending only qualified candidates through the next level of processing, gathering all documentation for unit licensing, and assisting assigned Recruiting departments with day-to-day clerical duties.

Responsibilities

• Submit and review all required driver background documents including full applications.
• Sending only qualified candidates through the next level of processing.
• Gather all documentation for licensing of units added to the Day & Ross fleet.
• Aid assigned Recruiting departments by assisting with day-to-day clerical duties.
• Assist Field Recruiter(s) and other Recruiting Specialists as needed.
• Achieve and exceed assigned new driver for broker file processing targets.
• Maintain productivity standards.
• Answer inbound calls from queues.
• Ensure daily queues have coverage.
• Administer onboarding of all new applicants; follow a standardized process to ensure all documentation is requested and reviewed.
• Book Road Testing, Orientation, and Drug Testing for all applicants.
• Issue Carrier’s Edge training.
• Provide education on how to reach Field Recruiter(s) and other Recruiting Specialists.
• Prepare draft reports, background documentation, and research; as needed.

Requirements

• Minimum of secondary education, with preference for post-secondary education (general stream).
• Previous Transportation or operational experience is preferred, with various roles within transportation being beneficial.
• Minimum 3 years of administration or clerical duties in the Transportation Industry.
• Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision are essential.
• Ability to work independently is imperative.
• Communication skills – advanced both verbally and in writing, including proper spelling, grammar, and punctuation.
• Computer skills – accuracy, proficiency in MS products, Salesforce.com, and web-based programs.
• Demonstrated customer relationship skills.
• Strong conflict resolution skills.
• Able to work under deadlines in a high transactional environment.
• Able to champion business needs in a collaborative manner to colleagues.
• Results-focused.
• Professional, responsive, and maintain a positive work attitude.
• Strong interpersonal skills to build a strong team environment.
• Attention to detail and keeping a business mindset while maintaining professional communication skills.

Qualifications

Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will remove and prevent barriers to accessibility and align with our business practices, capabilities, and values.