DRIVER (COMMERCIAL VEHICLE)

Employment Status: Full time, Day shift

Facility: 2900 Lamb Cir - Christiansburg

About the role

The Commercial Vehicle Driver is primarily tasked with operating large trucks, delivery vans, and other Carilion vehicles to make equipment and supply deliveries between the various Carilion Clinic facilities. In addition, the driver must be prepared to perform the activities of a Warehouse Materials Associate II, including standard receiving and stocking tasks.

Responsibilities

• Provides exceptional customer service to requesters, end users, buyers, and other warehouse teams.
• Makes deliveries and transports equipment and supplies (e.g., large warehouse trucks, vans, and courier vehicles) to and from Carilion facilities in a timely manner.
• Transports and delivers items to the correct destinations based on routing specifications.
• Adheres to and observes proper fleet operations and regulations, including DOT and OSHA; maintains vehicles and observes safety procedures as part of a daily routine.
• Maintains all necessary logs as required by federal, state, or local agencies.
• Loads and unloads medical items from Carilion vehicles and ensures specimens, medicines, equipment, or documents are properly maintained and safely secured.
• Operates forklifts, pallet jacks, and other manual lift equipment as part of warehouse duties.
• Conducts daily pre-trip and post-trip maintenance and safety inspections.
• Inspects and signs for deliveries; notes all shortages and damages to prevent poor patient outcomes and monetary loss.
• Communicates consistently with the Inventory Team on all shipment discrepancies.
• Works with fellow warehouse team members to identify and address items that should be prioritized for receiving.
• Utilizes an Inventory Management System to ensure received item quantities are accurately entered; documents discrepancies in the system and on packing slips.
• Maintains a well-organized delivery record system to prevent loss of goods and provide documentation of liability transfer.
• Efficiently resolves all order-related inquiries or requests within service portal software as needed.
• Stocks items utilizing the inventory management system; ensures items are rotated by date to prevent negative patient outcomes or financial loss.
• Notifies management of all discrepancies.
• Accurately and consistently creates and maintains all back stock processes.
• Maintains a high level of customer service by performing scheduled and as-needed QA activities, including inspecting and maintaining the cleanliness of inventory racks, bins, and labels.
• Escalates item discrepancies, order-delivery inconsistencies, and quality standard exceptions to leadership; documents and communicates via email, verbal communication, or electronic customer service portal.

Requirements

• High School Diploma or equivalent required; Associate’s degree preferred.
• Minimum 2 years of experience in a warehouse setting and use of non-powered and powered equipment, including forklifts and pallet jacks.
• Required experience with warehouse requisitioning and order picking.
• Experience operating a large commercial vehicle (non-CDL).
• Valid VA Driver’s License with a positive driving record.
• Driving record must be within the scope of Carilion’s Driver Regulations.
• Manual dexterity of eye, hand, and foot; good motor skills and depth perception.
• Excellent organizational skills, including critical thinking, attention to detail, interpersonal skills, and written/oral communication skills.
• Proficiency in the use of standard warehouse equipment, including forklifts, personal lift devices (WAVE), and power jacks.
• Customer service-oriented.
• Proficiency in basic computer skills and demonstrated ability to utilize (or learn to utilize) inventory management systems/software, email communication systems, and customer service portals.

Pay

Compensation Range: $17.39 - $24.35 per hour. Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to Carilion Wellness centers
• Access to health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training