Drayage & Intermodal Operations Specialist

Key Responsibilities

• Cook up daily drayage and intermodal shipments between ports, rail ramps, and customer facilities.
• Communicate with brokers, drivers, and customers to provide shipment status updates and operational information.
• Dispatch drivers and monitor container movement to ensure on-time pickups and deliveries.
• Track container status through TMS systems, rail portals, and steamship line websites.
• Schedule delivery and pickup appointments with warehouses, rail yards, and terminals.
• Resolve any operational issues.
• Ensure compliance with port, rail, and terminal regulations and documentation requirements.
• Maintain accurate shipment records and update load status in internal systems.
• Provide proactive updates to customers and internal teams regarding shipment progress.
• Collaborate with sales, customer service, and accounting teams to support customer needs and operational efficiency.

Required Qualifications

• 1–3+ years of experience in drayage, intermodal logistics, freight brokerage, or transportation operations.
• Knowledge of port and rail operations, container logistics, and drayage processes.
• Experience using Transportation Management Systems (TMS) and shipment tracking tools.
• Strong organizational skills with the ability to manage multiple shipments simultaneously.
• Excellent communication skills with drivers, customers, and logistics partners.
• Ability to work in a fast-paced, high-volume logistics environment.

Pay

• Base Salary plus uncapped incentive program

Schedule

• Full-time

Benefits Package Includes

• 401(k) with immediate company match upon eligibility
• Dental, Health, and Vision insurance
• Paid time off