Drains Advisor

Educate customers

• Educate customers on drain solutions, maintenance options, and new system technologies.

Maintain a professional attitude

• Maintain a professional attitude and appearance at all times to represent the company.

Assist customers

• Aid customers in achieving safe, efficient, and reliable drainage systems by asking the right questions to uncover their needs.

Obtain customer authorization

• Absorb customer authorization for all proposed work before scheduling.

Prepare accurate proposals

• Prepare accurate proposals and price jobs according to company standards and guidelines.

Seek referrals

• Actively seek referrals from satisfied customers to grow your network and sales opportunities.

Follow up

• Conduct follow-up visits to ensure quality work and 100% customer satisfaction.

Ensure profitability

• Accurately quote jobs using approved pricing tools, focusing on quality and value.

Review jobs

• Review all jobs with the department manager for accuracy and compliance.

Communicate job details

• Communicate job details clearly to support staff regarding financing, scheduling, and required documentation.

Submit photos and forms

• Submit photos and required forms promptly, including detailed specifications to ensure the job meets customer expectations.

Provide instructions

• Provide installers with clear instructions through verbal communication, pictures, drawings, and written forms.

Ensure quality

• Maintain contact during installation to guarantee a quality system and a positive customer experience.

Possess sales experience

• Have 2 years of Sales experience.

Plumbing experience

• Have 1 years of Plumbing/Drains experience preferred.

Titan knowledge

• Have Service Titan knowledge a plus.

Driver’s license

• Have a Valid U.S. driver’s license and clean driving record.

Commitment to growth

• Be committed to personal growth, ownership, and being part of a winning team.