Drain Technician

About the role

We are looking for an experienced Drain Professional in St. Louis to operate drain cleaning equipment, hydro jetting equipment, install and remove water heaters, work on various fixtures including toilets, sump pumps, etc., and ability to work with various tools in residential, commercial, and industrial buildings. Ideal candidates possess superior customer service skills, are great problem solvers and thrive in a challenging environment. If this sounds like you and you want to grow your career with a stable company as an essential team member, we encourage you to apply today!

Responsibilities

• Operate drain cleaning equipment
• Utilize a jack hammer, rotary hammer, shovels, etc. for the use of exaction for repairs
• Digging/cutting/drilling holes in walls or floors to accommodate the passage of pipe
• Measuring, cutting, threading and assembling new pipe, placing the assembled pipe in hangers or other supports
• Diagnose and repair toilets, simple fixtures, sump pumps
• Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business
• Ability to adjust your communications to provide the best customer experience possible
• Ability to create detailed job notes in the customer's account for future reference
• Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions
• Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness
• Frequent communication with dispatchers so that they know the status of each job for scheduling purposes
• The ability to maintain a clean and organized workspace both in a customer's property and your company vehicle
• The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner

Qualifications

• 2+ years of relevant work experience
• Experience working with hand and power tools
• Experience with drain cleaning equipment

Physical demands & working conditions

• Regularly and routinely required to sit, stand, walk, kneel, squat, stoop, hands to finger, handle controls; hear, and talk
• Frequently required to reach with hands and arms
• Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
• Must regularly lift and/or move 50lbs and up
• Specific vision abilities required include close vision and the ability to adjust focus
• Work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons
• Work environment will subject employees to continual interruptions and changing priorities
• Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required