Drain Technician

Looking to advance your career as a Residential Drain Technician? Join Call The Bee and take the next step in a role where your expertise truly makes an impact. We offer the stability of a trusted brand, innovation as a forward-thinking service organization, and a culture built on excellence and employee growth.

Responsibilities

• Perform residential drain cleaning using cable machines, high-pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
• Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
• Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
• Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
• Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
• Prepare accurate service estimates and educate customers on long-term solutions such as sewer repair, replacement, or preventative maintenance plans.
• Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
• Maintain drain-cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
• Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

Requirements

• 2-3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role.
• Proficiency with cable machines, jetters, sewer cameras, locators, and other drain-cleaning tools.
• Experience with Service Titan or similar field-service software preferred.
• Strong ability to communicate clearly with customers and team members.
• Ability to accurately diagnose issues and perform work that meets safety and code standards.
• Commitment to delivering high-quality service with professionalism and a positive attitude.
• Valid driver’s license with a clean driving record.

Benefits

• Comprehensive medical, prescription, dental, and vision insurance with minimal out-of-pocket costs.
• Disability and term life insurance for added financial protection.
• Competitive 401(K) program with company match.
• Ongoing training and development opportunities to expand your drain-cleaning and diagnostic skills.
• Generous paid holidays and PTO to support work-life balance.

Pay

$25.00 – $35.00 per hour.