Drain Technician

About the role

B Carlson Heating, Air Conditioning, & Plumbing Since 1971, we’ve proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we’ve built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don’t let this opportunity drain away—apply today!

As an Apprentice Plumber / Drain Technician at B. Carlson, you’ll work alongside experienced technicians to diagnose, service, and repair residential plumbing and drain systems. This is a hands-on, customer-facing role where you’ll learn the trade, build strong technical skills, and deliver 5-star service on every call. You’ll be in the field daily, representing the B. Carlson brand with professionalism, honesty, and pride in your work.

Responsibilities

• Assist with residential drain cleaning, repairs, and basic plumbing services
• Diagnose plumbing issues and clearly explain solutions to customers
• Perform inspections and document findings using ServiceTitan on an iPad
• Upsell repairs and solutions ethically, based on customer needs
• Maintain a clean, safe, and well-organized company vehicle and job site
• Follow all safety standards, company processes, and quality guidelines
• Continue learning through on-the-job training and ongoing education

Pay

Competitive Pay: Hourly + Commission

Benefits

• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Truck, Phone, iPad, and Uniforms
• Employee Discounts
• Tool Program
• Continuous education to further your development

Requirements

• A valid apprentice plumber card
• 1+ year of drain cleaning and/or plumbing experience
• Ability to use an iPad and our Service Titan software
• Customer service skills to diagnose and sell the repair to the customer
• Valid driver's license with no major violations within the last 3 years