Drain Installation Technician

About the role

At Carter's Plumbing, Heating & Cooling, we take pride in delivering high-quality plumbing and drain solutions while providing an exceptional customer experience. We are looking for a skilled Drain & Sewer Installer who enjoys working in the field, takes pride in quality workmanship, and wants to be part of a growing team that values accountability, professionalism, and teamwork. This position offers competitive compensation, growth opportunities, and a 10% commission on all jobs.

Responsibilities

• Perform residential drain cleaning, high-pressure water jetting, and mechanical descaling.
• Conduct sewer camera inspections to accurately diagnose drain and sewer issues.
• Educate homeowners on repair options and preventative maintenance.
• Identify opportunities for drain restoration and rehabilitation services.
• Partner with the sales team on larger drain and sewer rehabilitation projects.
• Maintain a clean, organized, and fully stocked company vehicle.
• Deliver outstanding customer service on every call.

Requirements

• 3+ years of residential drain cleaning and sewer experience.
• Experience operating jetting equipment, descaling tools, and sewer inspection cameras.
• Strong troubleshooting and diagnostic abilities.
• Excellent communication and customer service skills.
• Professional appearance and positive attitude.
• Ability to work independently while maintaining quality workmanship.
• Valid driver's license with a clean driving record.

Qualifications

• Pipe bursting experience
• Directional boring experience
• Experience reading sewer camera inspections
• Utility locating experience
• Experience pulling permits and coordinating inspections
• Ability to independently operate excavators and skid steers
• Service plumbing experience
• Chauffeur's License or CDL
• Experience with ServiceTitan
• Experience training helpers and apprentices

Skills for Success

• Strong attention to detail
• Ability to work efficiently and safely
• Excellent communication and teamwork skills
• Professional appearance and customer interaction skills
• Ability to use smartphones, tablets, and company software
• Commitment to following safety procedures and PPE requirements
• Understanding of trench safety and confined space awareness

Pay

• Competitive hourly pay based on experience
• 10% commission paid on all jobs
• Overtime opportunities

Benefits

• Company-provided equipment and technology
• Career growth opportunities
• Ongoing training and development
• Stable, year-round work