Draft Tech

About the role

The primary duty of the Draft Tech is to maintain the beverage lines for On-Premise accounts and document the call using the VIP KARMA App for all accounts.

Responsibilities

• Clean lines, fix pouring issues and draught problems for assigned accounts.
• Build healthy business relationships and establish good communication with customers.
• Maintain and clean customers’ draught lines serving Ben E. Keith products.
• Ensure the Company line cleaning standards are met.
• Use approved eye and hand‑ware protection (PPE) while cleaning lines.
• Use the approved caustic line cleaning solution and allow it to soak in all draught lines between 5 – 20 minutes.
• Flush caustic line cleaning solution from the lines with cool water.
• Understand the basics of draught beer and install and troubleshoot draught systems as required.
• Communicate with sales staff any observed opportunities or challenges.
• Project a friendly, professional image.
• Prioritize multiple, competing priorities.
• Attend meetings as required.
• Ensure company equipment is in safe, working condition; report any incidents or unsafe conditions immediately to supervisor.
• Maintain and keep clean assigned company vehicle.
• Operate all company equipment safely and in a manner consistent with company policies.
• Perform other duties as assigned.
• Remain aware of all Ben E. Keith product offerings and stand ready to offer suggestions at retail when opportunities arise.
• Always clean up after a line cleaning call.
• Assist with special event activity in assigned territory.
• Project a friendly, professional image at all times.
• Perform other duties as assigned.

Requirements

• High school graduate or GED required.
• Ability to work in a fast‑paced environment.
• Able to coordinate multiple activities and follow through with commitments.
• Good oral and written communication skills and participate well in a team environment.
• Must be highly motivated and results oriented, with a strong attention to detail.
• Must be organized with the ability to handle multiple priorities.
• Ability to perform basic trade math.