DOSH Occupational Safety & Health Digital Education Manager

About the role

The OSH Digital Education Manager leads the development and distribution of occupational safety and health education content for more than 3 million Washington workers and their employers. This role oversees four interconnected program areas: DOSH Webmaster/Website, Digital and Social Media Strategy, Education and Outreach Content, Materials and Training, and Video and E-Learning Creation and Development.

Responsibilities

• Lead and manage a team of 12 FTEs across four program areas, directly supervising four staff.
• Ensure strategic alignment of all digital education program activities to agency and division priorities.
• Plan, organize, and direct the work of the DOSH Digital Education Program, ensuring optimal use of resources.
• Promote staff development by identifying training needs, evaluating performance, recognizing positive contributions, and implementing corrective action when necessary.
• Recommend to executive and senior leadership changes needed to improve service delivery.
• Collaborate with the Education and Outreach Senior Program Manager on development and oversight of biennial operating budgets.
• Oversee development, coordination, and distribution of all WISHA publications, educational content, and materials.
• Ensure creation and dissemination of occupational safety and health education and training content that addresses the distinct needs of small and large businesses across Washington.
• Maintain compliance with requirements of Federal OSHA grants that support DOSH programs.
• Coordinate digital content strategy with L&I’s agency-wide communication team.
• Represent the Education and Outreach Program and DOSH on agency-wide committees supporting strategic and policy direction.
• Monitor current events for emerging occupational safety and health hazards and respond with timely educational content.

Qualifications

• A Bachelor’s degree in Public Administration, Business, Science, Public Safety, or a related field; OR equivalent years of experience in mid-level or higher management.
• Five or more years of progressively responsible management and leadership experience with a proven ability to manage for accountability and achieve measurable results.
• Expert knowledge of federal and state occupational safety and health programs, policies, and regulations.
• Advanced knowledge of and experience with regulatory, legislative, and budget processes.
• Demonstrated ability to think and plan strategically, develop and implement performance measurement systems, and achieve results critical to the agency’s mission.
• Skills to manage in a politically complex environment, build partnerships, and address multiple competing priorities and diverse stakeholder interests.
• Effective public speaking and written communication skills.
• Significant knowledge of federal and state employment laws and labor contracts, recruitment and fair hiring practices, performance appraisal, coaching and mentoring, corrective and disciplinary action, and promoting a diverse workforce.
• Ability to “think outside the box” and develop creative new approaches to safety and health education.

Preferred/Desired Qualifications

• At least three years of experience leveraging digital and social media platforms (e.g., email, listservs, blogs, podcasts, YouTube, Facebook, LinkedIn, Instagram, etc.) to engage audiences and drive measurable behavior change toward desired outcomes.

Supplemental Information

This position can be assigned to any L&I location statewide. Telework is permitted, dependent on business needs, with an expectation to report to the office at least once per month. The position works an unscheduled workweek that may exceed 40 hours, including evenings, weekends, and holidays as needed. Flexibility in scheduling is essential to meeting the demands of this role. Travel is occasional. An employee driving on state business must have a valid Washington State driver’s license. An employee driving a privately owned vehicle on state business must carry liability insurance. State employees who meet the qualifications will become eligible for a generous retirement package at the end of their career. L&I provides one of the most competitive benefits packages in the nation.