Door Person - Sunday Overnight

Job Overview

As a Door Person, you'll be responsible for providing exceptional customer service. Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests.

Responsibilities

• Greet and open the doors for residents
• Respond to all requests in a courteous, professional manner at all times
• Communicate regularly with concierge regarding important resident information
• Provide directions to local parks, restaurants, airports
• Call for taxi, limo service as needed
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
• Proactively assist with packages
• Report maintenance or cleaning requirements to management
• Assist concierge during busy periods and break times, as needed
• Assist with trash removal as needed
• Assist with dog walking for residents
• Report all resident concerns and complaints to concierge or management
• Assist with snow shoveling and ice melt application
• Assist with placing and removing temporary walk off mats before and after rain and snow events

Skills & Qualifications

• High school diploma or equivalency
• Two (2) years of customer service experience
• Valid drivers' license and satisfactory driving record
• Effective written and verbal communication
• Strong customer service, communication and interpersonal skills required

Physical Requirements / Working Environment

• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Ability to lift 30 – 50 lbs
• Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
• Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
• The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
• Must have the ability to detect auditory and/or visual emergency alarms
• Occasional overtime may be required
• Must have the ability to work extended/flexible hours, weekends, and attend Board meetings
• Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust

Compensation

$19.00-$21.00/hour