Door Attendant - Waldorf Astoria Beverly Hills

About the Role

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Doorperson to join the Front Office Team at this beautiful property. This Forbes 5‑Star, AAA 5‑Diamond hotel has 170 rooms, 6,300 sq ft of banquet space, and four food‑and‑beverage outlets, including a new Italian Tuscan steakhouse, a rooftop restaurant, a lobby lounge, and in‑room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Union Position: This position is part of the Local 11 Union and requires complete open availability. Full‑time hours are not guaranteed; schedules are based on seniority and business needs and may vary week to week.

Responsibilities

• Support seamless arrivals and departures: greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage.
• Coordinate transportation needs: arrange taxis or other guest transportation services upon request.
• Delight our guests: bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner.

Qualifications

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an award‑winning workplace culture at Hilton. We don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a suite of world‑class brands and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

About the Team

How we’ll help you thrive: Hilton invests in Team Members’ wellbeing, supporting you through all of life’s moments with unmatched perks and benefits.

Benefits

• Incredible travel perks – 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program.
• Employee stock purchase program (ESPP) – invest in Hilton shares at a 15% discount.
• Paid parental leave – for eligible Team Members, partners, and adoptive parents.
• Personalized caregiving support – dedicated concierge services to help navigate caregiving.
• Crisis concierge – compassionate point of contact for practical and emotional support during times of loss.
• Mental health resources – free counseling and support through the Employee Assistance Program (EAP).
• Generous paid time off (PTO) – recharge, relax, and take time for what matters most.
• Health & welfare benefits – a variety of health plans covering checkups, dental, vision, and more.
• Retirement plans – financial security for your future.