Jobs · Florida

Donor Stewardship Specialist

Wounded Warrior Project · Jacksonville, FL · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraph about benefits, mission, etc. That could be "About the role" or maybe "About WWP". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: The posting includes: - Intro: "Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: A flexible hybrid work schedule (three days in the office, two days’ work from home) Full medical, dental, and vision coverage for both teammates AND family members Competitive pay and performance incentives A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you." That's benefits and schedule info. So we can have a Benefits section with list items: flexible hybrid work schedule (three days in the office, two days’ work from home); full medical, dental, and vision coverage for both teammates and family members; competitive pay and performance incentives; fun, mission-focused, and collaborative team environment. Also maybe mention "A mission that matters is just the beginning" but that's more fluff. We also have "The Wounded Warrior Project (WWP) Donor Stewardship Specialist contributes to the overall success of WWP and the Resource Development team by monitoring databases, regularly reviewing reporting, and effectively stewarding and tracking WWP donors." That's a summary of role; could be About the role. Then DUTIES & RESPONSIBILITIES list many bullet-like sentences. We need to turn them into

    • . They are separated by periods; we can treat each sentence as a bullet. Must preserve all substantive info. Then KNOWLEDGE, SKILLS, & ABILITIES list; we can treat as Skills section. Then EXPERIENCE Requirements and Preferences; we can have Requirements section (maybe "Requirements") and Preferences? The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can have Requirements (experience and education). Could also have Qualifications (education). But we need to avoid thin sections. Perhaps combine Experience and Education into Requirements. Preferences can be omitted if not specific? There are preferences: "Three years of experience working in a non-profit or philanthropic organization." That's a preference; we could include under Requirements as a note? But we should not create a Preferences section unless we have real content; we could include it under Requirements as a bullet with label "Preferred". However instruction: "Prefer a few substantive sections over many thin ones." So maybe we have sections: About the role, Responsibilities, Skills, Requirements, Benefits. Possibly also Schedule? The schedule is mentioned in benefits; we could incorporate schedule into Benefits list. Pay: they mention competitive pay and performance incentives; we could include that in Benefits as well. So we may not need separate Pay section. Thus sections: About the role (intro paragraph), Responsibilities (duties), Skills (knowledge, skills, abilities), Requirements (experience, education, certifications), Benefits (benefits list). Ensure we don't create empty sections. We must remove boilerplate: EEO statement, search firm note, etc. Also remove duplicated lines. Now craft HTML. We need to use

      for each section heading. Inside sections: For prose, use

      . For lists, use

      • . We need to preserve all substantive information: ensure we don't lose any detail. Let's extract details. About the role: The paragraph before benefits? Actually the intro includes benefits. But we might separate: About the role: "The Wounded Warrior Project (WWP) Donor Stewardship Specialist contributes to the overall success of WWP and the Resource Development team by monitoring databases, regularly reviewing reporting, and effectively stewarding and tracking WWP donors." That's a specific role description. Could also include the earlier motivational paragraph? That's more about organization; but it's still substantive. Could include as part of About the role. However the instruction says do not repeat job title as heading; we can have About the role heading and then a paragraph describing the role and maybe the mission. We'll include both the mission paragraph and the role summary as prose under About the role. Now Responsibilities: list each duty sentence. Let's list them: - Effectively articulate WWP’s history, mission, vision, and programs to potential funding sources effectively, both verbally and in writing. - Collaborate with the Donor Stewardship Associate Director to recommend and implement stewardship process improvements to best serve the Resource Development department to meet strategic fundraising goals. - Monitor and create revenue reporting for multiple giving levels. - Generate comprehensive revenue management reports on a daily, weekly, and monthly basis, facilitating effective communication and streamlining the review process within the team. These reports cover various aspects, including but not limited to ACH, DAF, QCD, stock giving, as well as contributions from mid-level and major donors. - Streamline processes such as coordinating Appeal Code changes among team members, ensuring uniform and accurate data for revenue reports. - Track and follow-up on donor recognition opportunities. - Work in partnership with various teams to collect data for identifying potential donors for mailing opportunities. - Deliver essential reports on a regular basis (daily, weekly, and monthly) to support Resource Development teams, while also maintaining and updating databases to ensure the integrity of consistent data. - Create and validate reports based on donor data and ad hoc requests. - Support stewardship visits and special events, as needed. - Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. - Other related duties as assigned. We need to keep the content exactly; but we can split into separate
      • items. Now Skills: list from KNOWLEDGE, SKILLS, & ABILITIES: - Demonstrated working knowledge of customer relationship management (CRM) software, preferably Salesforce. - Effective organizational and time management skills. - Demonstrated ability to be flexible and adapt to changing priorities and meet deadlines. - Strong attention to detail and ability to prioritize, delegate, and ensure that deadlines are met. - Demonstrated understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact of these programs and services on wounded warriors and their families. - Ability to maintain confidentiality and to exercise good judgment when working with sensitive matters. - High energy level. - Self- starter; willing to take initiative. - Proficient using Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint. - Unequivocal commitment to the highest standards of personal and business ethics and conduct. - Mission-driven, guided by core values, and a pleasure to work with. Now Requirements: combine experience, education, certifications. Experience Requirements: - Two years of experience in donor stewardship. - Two years of experience with Salesforce NPSP, or similar CRM. - Experience in Microsoft Excel and SharePoint. Experience Preferences (maybe we can include as a note): - Three years of experience working in a non-profit or philanthropic organization. Education Requirements: - Bachelor’s degree in business, communications, marketing, or related field. - Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Education Preferences: None. Certifications & Licensure: - Requirements: None. - Preferences: None. We could omit certifications section as it's empty. Thus Requirements section will have experience and education lists. We could split into two sublists? But we can just make a single list with items; but maybe better to separate Experience and Education as subheadings? However we are limited to headings like Requirements; we could have

        Requirements

        then

        Experience:

          ... then

          Education:

            ... That's acceptable. Now Benefits: list from intro: - A flexible hybrid work schedule (three days in the office, two days’ work from home) - Full medical, dental, and vision coverage for both teammates AND family members - Competitive pay and performance incentives - A fun, mission-focused, and collaborative team environment Also maybe "A mission that matters is just the beginning" but that's fluff; we can omit as not specific benefit. Now ensure we don't include any boilerplate like EEO, search firm note, etc. Now produce HTML. We must not include or tags, just the fragment. Let's craft:

            About the role

            If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: ...

            The Wounded Warrior Project (WWP) Donor Stewardship Specialist contributes to the overall success of WWP and the Resource Development team by monitoring databases, regularly reviewing reporting, and effectively stewarding and tracking WWP donors.

            But we already have benefits list later; we might not need to repeat benefits in About the role. The intro includes benefits list; we could keep that as part of About the role but then we would duplicate benefits. Better to keep About the role as just role description and mission, and keep Benefits separate. Thus About the role paragraph: maybe combine the motivational sentences and role summary. Let's write:

            If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates.

            The Wounded Warrior Project (WWP) Donor Stewardship Specialist contributes to the overall success of WWP and the Resource Development team by monitoring databases, regularly reviewing reporting, and effectively stewarding and tracking WWP donors.

            Now Responsibilities heading with ul. Now Skills heading with ul.

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