Volunteer Specialist

Key Responsibilities

• Coordinate and oversee day-to-day volunteer activities across all LifeScape services.
• Support volunteer onboarding, placement, scheduling, and stewardship activities.
• Orient volunteers and actively participate in volunteer programs and events.
• Maintain volunteer records, files, databases, and reporting systems.
• Evaluate volunteer performance, gather feedback from department supervisors, and provide ongoing support and coaching.
• Conduct facility tours for prospective volunteers, donors, and community partners.
• Aid in the distribution of in-kind donations.

Recruitment & Retention

• Assist with volunteer recruitment campaigns, interviews, presentations, and community outreach efforts.
• Build and maintain positive relationships with individual volunteers, volunteer groups, and LifeScape Ambassadors.
• Develop and implement volunteer recognition programs that celebrate volunteer contributions.
• Support recurring volunteer groups and individuals through engagement and retention strategies.
• Collaborate with the Development Department to recruit volunteers for fundraising and special events.

Program Development

• Collaborate with service departments to identify volunteer needs and opportunities.
• Create meaningful volunteer activities that align with organizational goals and participant interests.
• Ensure volunteer opportunities are age-appropriate, cost-effective, goal-oriented, and person-centered.

Administrative Responsibilities

• Maintain accurate volunteer records and documentation.
• Generate reports as requested.
• Assist in maintaining volunteer and in-kind donation databases.
• Perform other duties as assigned.

Knowledge, Skills & Abilities

• Strong event planning and coordination skills, including volunteer engagement and event execution.
• Excellent interpersonal skills with the confidence to proactively engage volunteers, community groups, and team members.
• Effective time management and organizational abilities with the capacity to manage multiple projects simultaneously.
• Strong verbal and written communication skills.
• Experience with activity planning that promotes creativity, learning, life skills, and meaningful engagement.
• Proficiency in Microsoft Office applications, including Word and Excel, and the ability to learn organization-specific software systems.
• Ability to build relationships and work effectively with individuals of all ages and backgrounds.
• Knowledge of person-centered thinking practices, personal outcome measures, and basic assurances preferred.
• Familiarity with volunteer engagement trends and community volunteer resources preferred.

Requirements

• High school diploma or GED required.
• Three to five years of experience working with individuals with developmental disabilities preferred.
• Minimum of one year of volunteer management, coordination, or supervisory experience preferred.
• Valid driver's license with a safe driving record required.
• Ability to meet internal training requirements within established timelines.