Donor Services Manager

LifeSouth Community Blood Centers is seeking an experienced professional to lead collection operations for whole blood and apheresis in Montgomery, AL. This role ensures annual goals are met efficiently while maintaining premier donor care, customer safety, and satisfaction.

Responsibilities

• Assist the Regional Director and/or Regional Manager with oversight of blood collection and donor recruitment.
• Monitor regional projections and planning to meet or exceed collection goals.
• Supervise staff, including hiring, training, evaluating, and disciplining to ensure a well-qualified team.
• Motivate and educate Donor Services staff, fostering positive team morale and operational cooperation.
• Plan, organize, manage, and direct all aspects of whole blood, apheresis, and automated collection operations (fixed site or mobile).
• Review weekly recruitment goals and projections; implement corrective action when needed.
• Represent and promote LifeSouth and its mission to the community.
• Successfully complete CDL training program and state CDL licensing; drive bloodmobiles when necessary.

Requirements

• High school diploma or GED.
• Three years of supervisory or management experience.
• Valid driver’s license; must meet and maintain LifeSouth driver’s eligibility requirements.
• Ability to work a varied schedule, including nights, weekends, and holidays.
• Strong interpersonal, team-building, and communication skills (oral and written).
• Proficiency in a variety of computer software applications.
• Ability to multitask, prioritize, and delegate effectively.
• Associate or bachelor's degree preferred.
• Commercial Driver's License (CDL) preferred.
• Prior phlebotomy experience strongly preferred.

About Us

LifeSouth is a non-profit community blood bank serving over 150 hospitals in Alabama, Florida, Georgia, and Tennessee. With more than 45 donor centers, 55 bloodmobiles, and 2,000 blood drives monthly, we ensure a safe blood supply for patients in need.

Our Mission: To provide a safe blood supply that meets or exceeds community needs and support ongoing and emerging blood and transfusion-related activities.

Benefits

• Generous Paid Time Off (PTO) plan.
• Medical, dental, and vision insurance available to full-time employees after 60 days.
• Supplemental insurances, including life, cancer, accident, and disability.
• Access to mental wellness resources and counseling through telehealth.
• Free basic life insurance for full-time employees.
• Health Savings Account (HSA) with employer match each pay period.
• Employer-funded retirement plan for vested employees; 403b offered.
• Access to wages prior to payday.

Pay

Starting salary range: $62,000 - $68,200 annually.

This is a full-time position. Criminal background check and drug screen required upon conditional offer of hire.