Donor Family Aftercare Coordinator
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes:
- General description: "The Donor Family Aftercare Coordinator assists with meeting the needs of programs regarding post donor case bereavement support to donor families." That's about the role.
- Essential Job Functions: list of responsibilities (General Responsibilities, Bereavement Support, Communications and Events, Documentation and Data Management). So we can put under Responsibilities.
- Knowledge, Skills, Abilities: includes abilities, skills, knowledge. Could be split into Requirements/Qualifications/Skills. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content.
We have Benefits and Compensation details: medical, dental, vision, etc., 403(b) match, EAP, wellness reimbursement, PTO, holidays, etc. So Benefits section.
Pay: Pay range $27.55 - $39.96 Hourly. So Pay section.
Schedule: Not mentioned. No schedule info. So we should NOT include Schedule heading.
Requirements: maybe "Ability to learn and understand applicable local/state/federal regulations." etc. Could be Requirements.
Qualifications: maybe "Advanced knowledge of personal computers with at least intermediate and preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs." Could be Qualifications.
Skills: maybe "Crisis intervention skills", "Multi-tasking", "Personal and interpersonal skills", "Excellent written and verbal skills", "Ability to analyze and assess situations". Could be Skills.
But we need to avoid thin sections. Could combine some.
Better approach: Use About the role (intro paragraph). Responsibilities (list of duties). Requirements (knowledge, skills, abilities). Benefits (benefits). Pay (pay range). Possibly Qualifications separate? But we have overlapping.
We could do: About the role, Responsibilities, Requirements (includes knowledge, skills, abilities), Benefits, Pay.
We must not repeat job title as heading. No Job ID.
We must preserve all substantive information; do not invent or summarize away detail. Must keep details.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end there is "LifeCenter Northwest is proud to be an Equal Opportunity Employer." That's EEO boilerplate; remove.
Also "PAY RANGE $27.55 - $39.96 Hourly The pay range for this role is provided above. Where a candidate’s compensation falls within this range is based on several bona fide factors such as experience, tenure, and other specialized knowledge. LifeCenter Northwest is committed to providing its employees equitable and competitive compensation. This position is eligible for compensation in addition to the base pay in the form of overtime." We need to keep pay range and maybe note about eligibility for overtime. That's substantive.
We need to keep benefits details fully.
We need to keep the list of responsibilities exactly as given, but we can format as list items.
Let's extract sections.
About the role: first sentence: "The Donor Family Aftercare Coordinator assists with meeting the needs of programs regarding post donor case bereavement support to donor families." Could also include maybe the sentence about assisting with meeting needs... That's it.
Responsibilities: We have multiple bullet-like sentences under General Responsibilities, Bereavement Support, Communications and Events, Documentation and Data Management. We'll combine into a single list.
Let's list each responsibility:
From General Responsibilities:
- Becomes knowledgeable about organ, eye, and tissue donation and the transplantation field.
- Provides bereavement and grief resources to families.
- Facilitates correspondence between donor families and recipients.
- Participates in the planning of donor family events and celebrations.
- Helps with planning of special projects for donor families.
- Collaborates closely with the Director, External Affairs and members of the Aftercare team.
- Adheres to quality standards and legal compliance with regulatory and accreditation agencies (AOPO, OPTN, CMS, etc.).
Bereavement Support:
- Delivers grief and bereavement support for LifeCenter Northwest donor families.
- Assists with all post donor case family follow-up, including required mailings, phone calls, written correspondence, answering donor family questions, etc.
- Ensures donor families have accurate, real-time access to information about bereavement support via our website, printed collateral, email, and over the phone.
- Takes lead responsibility for facilitating donor family and transplant recipient communication in collaboration with transplant centers and other Organ Procurement Organizations, ensuring timely response to requests, and quality documentation.
- Takes lead responsibility for organizing (including external communications) and facilitating monthly Correspondence Workshops offered to donor families and recipients served in LifeCenter’s donation service area.
- Takes lead responsibility for requesting and managing recipient outcomes from transplant centers to facilitate sharing this information with donor families.
- Provides support in coordinating the donor family quilt program and managing inventory.
- Takes part in virtual support groups and in-person supportive gatherings as is available.
Communications and Events:
- Provides support to the Director, External Affairs and Donor Family Aftercare Events Specialist on the execution of donor family events.
- Monitors the Donation Community Facebook group and supports website auditing.
Documentation and Data Management:
- Ensures accurate and timely documentation of all family support interactions including, but not limited to, iTransplant.
- Provides database management support to Aftercare programs.
We'll keep all.
Requirements/Knowledge, Skills, Abilities: We'll combine into Requirements section maybe.
List:
- Ability to learn and understand applicable local/state/federal regulations.
- Crisis intervention skills and a demonstrated ability to discern between grief issues and other life issues that merit referral to other resources are necessary.
- Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, good problem-solving skills.
- Personal and interpersonal skills, i.e., clarity, diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate.
- Excellent written and verbal skills, including the ability to prepare correspondence, manuals, and presentations with minimal supervision.
- Ability to analyze and assess situations and create solutions.
- Advanced knowledge of personal computers with at least intermediate and preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs.
Behavioral Requirements: core values list. Could be included under Requirements or maybe separate but we don't have a heading for values. Could include as part of Requirements.
We could list:
- Integrity: We are trustworthy, reliable, respectful, and accountable.
- Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.
- Courage: We take personal responsibility and face challenges head-on.
- Service: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.
These are behavioral requirements; we can include as list items.
Benefits: list all benefits.
Let's extract:
LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance. Employees have the option of enrolling in the following supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance. Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time. LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement. Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete. A comprehensive review of benefits can be found at https://lcnw.org/about/employment-opportunities/.
We'll keep that as list items maybe.
Pay: Pay range $27.55 - $39.96 Hourly. Also note eligibility for overtime.
We'll include that.
Now produce HTML fragment.
Structure:
About the role
The Donor Family Aftercare Coordinator assists with meeting the needs of programs regarding post donor case bereavement support to donor families.
Responsibilities
- Becomes knowledgeable about organ, eye, and tissue donation and the transplantation field.
- Provides bereavement and grief resources to families.
- Facilitates correspondence between donor families and recipients.
- Participates in the planning of donor family events and celebrations.
- Helps with planning of special projects for donor families.
- Collaborates closely with the Director, External Affairs and members of the Aftercare team.
- Adheres to quality standards and legal compliance with regulatory and accreditation agencies (AOPO, OPTN, CMS, etc.).
- Delivers grief and bereavement support for LifeCenter Northwest donor families.
- Assists with all post donor case family follow-up, including required mailings, phone calls, written correspondence, answering donor family questions, etc.
- Ensures donor families have accurate, real-time access to information about bereavement support via our website, printed collateral, email, and over the phone.
- Takes lead responsibility for facilitating donor family and transplant recipient communication in collaboration with transplant centers and other Organ Procurement Organizations, ensuring timely response to requests, and quality documentation.
- Takes lead responsibility for organizing (including external communications) and facilitating monthly Correspondence Workshops offered to donor families and recipients served in LifeCenter’s donation service area.
- Takes lead responsibility for requesting and managing recipient outcomes from transplant centers to facilitate sharing this information with donor families.
- Provides support in coordinating the donor family quilt program and managing inventory.
- Takes part in virtual support groups and in-person supportive gatherings as is available.
- Provides support to the Director, External Affairs and Donor Family Aftercare Events Specialist on the execution of donor family events.
- Monitors the Donation Community Facebook group and supports website auditing.
- Ensures accurate and timely documentation of all family support interactions including, but not limited to, iTransplant.
- Provides database management support to Aftercare programs.
Requirements
- Ability to learn and understand applicable local/state/federal regulations.
- Crisis intervention skills and a demonstrated ability to discern between grief issues and other life issues that merit referral to other resources are necessary.
- Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, good problem-solving skills.
- Personal and interpersonal skills, i.e., clarity, diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate.
- Excellent written and verbal skills, including the ability to prepare correspondence, manuals, and presentations with minimal supervision.
- Ability to analyze and assess situations and create solutions.
- Advanced knowledge of personal computers with at least intermediate and preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs.
- Integrity: We are trustworthy, reliable, respectful, and accountable.
- Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.
for prose. We need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end there is "LifeCenter Northwest is proud to be an Equal Opportunity Employer." That's EEO boilerplate; remove. Also "PAY RANGE $27.55 - $39.96 Hourly The pay range for this role is provided above. Where a candidate’s compensation falls within this range is based on several bona fide factors such as experience, tenure, and other specialized knowledge. LifeCenter Northwest is committed to providing its employees equitable and competitive compensation. This position is eligible for compensation in addition to the base pay in the form of overtime." We need to keep pay range and maybe note about eligibility for overtime. That's substantive. We need to keep benefits details fully. We need to keep the list of responsibilities exactly as given, but we can format as list items. Let's extract sections. About the role: first sentence: "The Donor Family Aftercare Coordinator assists with meeting the needs of programs regarding post donor case bereavement support to donor families." Could also include maybe the sentence about assisting with meeting needs... That's it. Responsibilities: We have multiple bullet-like sentences under General Responsibilities, Bereavement Support, Communications and Events, Documentation and Data Management. We'll combine into a single list. Let's list each responsibility: From General Responsibilities: - Becomes knowledgeable about organ, eye, and tissue donation and the transplantation field. - Provides bereavement and grief resources to families. - Facilitates correspondence between donor families and recipients. - Participates in the planning of donor family events and celebrations. - Helps with planning of special projects for donor families. - Collaborates closely with the Director, External Affairs and members of the Aftercare team. - Adheres to quality standards and legal compliance with regulatory and accreditation agencies (AOPO, OPTN, CMS, etc.). Bereavement Support: - Delivers grief and bereavement support for LifeCenter Northwest donor families. - Assists with all post donor case family follow-up, including required mailings, phone calls, written correspondence, answering donor family questions, etc. - Ensures donor families have accurate, real-time access to information about bereavement support via our website, printed collateral, email, and over the phone. - Takes lead responsibility for facilitating donor family and transplant recipient communication in collaboration with transplant centers and other Organ Procurement Organizations, ensuring timely response to requests, and quality documentation. - Takes lead responsibility for organizing (including external communications) and facilitating monthly Correspondence Workshops offered to donor families and recipients served in LifeCenter’s donation service area. - Takes lead responsibility for requesting and managing recipient outcomes from transplant centers to facilitate sharing this information with donor families. - Provides support in coordinating the donor family quilt program and managing inventory. - Takes part in virtual support groups and in-person supportive gatherings as is available. Communications and Events: - Provides support to the Director, External Affairs and Donor Family Aftercare Events Specialist on the execution of donor family events. - Monitors the Donation Community Facebook group and supports website auditing. Documentation and Data Management: - Ensures accurate and timely documentation of all family support interactions including, but not limited to, iTransplant. - Provides database management support to Aftercare programs. We'll keep all. Requirements/Knowledge, Skills, Abilities: We'll combine into Requirements section maybe. List: - Ability to learn and understand applicable local/state/federal regulations. - Crisis intervention skills and a demonstrated ability to discern between grief issues and other life issues that merit referral to other resources are necessary. - Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, good problem-solving skills. - Personal and interpersonal skills, i.e., clarity, diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate. - Excellent written and verbal skills, including the ability to prepare correspondence, manuals, and presentations with minimal supervision. - Ability to analyze and assess situations and create solutions. - Advanced knowledge of personal computers with at least intermediate and preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs. Behavioral Requirements: core values list. Could be included under Requirements or maybe separate but we don't have a heading for values. Could include as part of Requirements. We could list: - Integrity: We are trustworthy, reliable, respectful, and accountable. - Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together. - Courage: We take personal responsibility and face challenges head-on. - Service: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life. These are behavioral requirements; we can include as list items. Benefits: list all benefits. Let's extract: LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance. Employees have the option of enrolling in the following supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance. Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time. LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement. Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete. A comprehensive review of benefits can be found at https://lcnw.org/about/employment-opportunities/. We'll keep that as list items maybe. Pay: Pay range $27.55 - $39.96 Hourly. Also note eligibility for overtime. We'll include that. Now produce HTML fragment. Structure:
About the role
The Donor Family Aftercare Coordinator assists with meeting the needs of programs regarding post donor case bereavement support to donor families.
Responsibilities
- Becomes knowledgeable about organ, eye, and tissue donation and the transplantation field.
- Provides bereavement and grief resources to families.
- Facilitates correspondence between donor families and recipients.
- Participates in the planning of donor family events and celebrations.
- Helps with planning of special projects for donor families.
- Collaborates closely with the Director, External Affairs and members of the Aftercare team.
- Adheres to quality standards and legal compliance with regulatory and accreditation agencies (AOPO, OPTN, CMS, etc.).
- Delivers grief and bereavement support for LifeCenter Northwest donor families.
- Assists with all post donor case family follow-up, including required mailings, phone calls, written correspondence, answering donor family questions, etc.
- Ensures donor families have accurate, real-time access to information about bereavement support via our website, printed collateral, email, and over the phone.
- Takes lead responsibility for facilitating donor family and transplant recipient communication in collaboration with transplant centers and other Organ Procurement Organizations, ensuring timely response to requests, and quality documentation.
- Takes lead responsibility for organizing (including external communications) and facilitating monthly Correspondence Workshops offered to donor families and recipients served in LifeCenter’s donation service area.
- Takes lead responsibility for requesting and managing recipient outcomes from transplant centers to facilitate sharing this information with donor families.
- Provides support in coordinating the donor family quilt program and managing inventory.
- Takes part in virtual support groups and in-person supportive gatherings as is available.
- Provides support to the Director, External Affairs and Donor Family Aftercare Events Specialist on the execution of donor family events.
- Monitors the Donation Community Facebook group and supports website auditing.
- Ensures accurate and timely documentation of all family support interactions including, but not limited to, iTransplant.
- Provides database management support to Aftercare programs.
Requirements
- Ability to learn and understand applicable local/state/federal regulations.
- Crisis intervention skills and a demonstrated ability to discern between grief issues and other life issues that merit referral to other resources are necessary.
- Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, good problem-solving skills.
- Personal and interpersonal skills, i.e., clarity, diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate.
- Excellent written and verbal skills, including the ability to prepare correspondence, manuals, and presentations with minimal supervision.
- Ability to analyze and assess situations and create solutions.
- Advanced knowledge of personal computers with at least intermediate and preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs.
- Integrity: We are trustworthy, reliable, respectful, and accountable.
- Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.