Donation Support Services Evaluation Coordinator (12PM-12AM)

Key Responsibilities

• Serves as a back-up position to the DSS staff to obtain and document patient medical and social information provided by partners.
• Affirms pertinent referral/case information is communicated to appropriate internal and external stakeholders.
• Communicates with external partners and provides necessary follow-up.
• Identifies final suitability for tissue donors.
• Provides clinical information to the tissue team or Administrator on-call.
• Is available for call during scheduled shifts as assigned.

Evaluation

• Counsels and evaluates potential tissue donors.
• Documents and evaluates relevant suitability criteria for all potential tissue donors.
• Understands and applies all internal/external policies, procedures and standards relevant to donor suitability.
• Builds positive, productive and professional rapport with tissue processor staff.
• Works with quality and regulatory affairs to ensure documentation standards are met.

Additional Responsibilities

• Provides ongoing education and training to internal teams and external partners on donor evaluation procedures and best practices.
• Assists in the development and updating of standard operating procedures (SOPs) related to donor evaluations.
• Mentors and supports less experienced team members in the evaluation process.
• Participates in quality assurance initiatives to monitor and improve the effectiveness of the donation evaluation process.

About Us

Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We work tirelessly to provide exceptional care to our donor families, facilitate organ and tissue recovery, and educate the communities we serve.

Benefits

• Comprehensive benefits package including health, dental, and vision insurance, paid time off, 401K, life and disability insurance, pet insurance discounts, and wellness programs like Calm.
• Education reimbursement, flexible schedules, and on-the-job training to support personal and professional growth.

Pay

Compensation is commensurate with experience.

Schedule

This position works a 12:00 PM – 12:00 AM, with a rotating schedule that includes every other weekend and participation in a holiday rotation.