Donation Processor and Receiver - Seneca St

Pay: $16.50 per hour Job Type: Full-Time and Part-Time Schedule: Monday–Saturday Location: Seneca St, West Seneca NY Saturday Requirement: Minimum of two Saturdays per month Work Location: In Person About The Position Hearts Thrift Stores is looking for a dependable and hardworking Donation Processor & Receiver (DPR) to join our team in Niagara Falls. The DPR plays an important role in keeping our store running by helping move donated goods from our community to the retail sales floor. This is an active, hands-on position that includes working with donors, receiving and sorting donations, pricing merchandise, and preparing items for the retail team. If you enjoy staying busy, working with people, and being part of a team while supporting a mission-driven organization, this may be a great opportunity for you. What You’ll Do Receive and process donations from members of the communityWelcome donors and provide friendly, respectful customer serviceAssist donors with unloading donations and issue donation receiptsShare the Hearts Thrift Stores mission and thank donors for their supportScreen incoming donations according to company guidelinesSort and separate donated materialsIdentify quality merchandise and seek guidance from management when neededPrice, tag, and organize merchandise for the retail sales floorWork efficiently and accurately in a fast-paced environmentMeet daily production expectations and accurately report production numbersCommunicate any challenges or barriers that may affect productionKeep donation, presort, processing, and staging areas clean, organized, and ready for the next shiftMonitor inventory and communicate supply needs to managementFollow company policies, procedures, donation guidelines, and pricing standardsWork with volunteers and provide clear direction when neededWork independently and responsibly to complete assigned dutiesFollow the Code of Conduct outlined in the employee handbookPerform other duties as assigned What We’re Looking For We are looking for someone who is reliable, hardworking, organized, and comfortable working in an active environment. Successful Candidates Will Have Reliable and punctual attendanceAvailability to work flexible shifts Monday–SaturdayAbility to work a minimum of two Saturdays per monthAbility to work in a fast-paced environment and manage multiple tasksAbility to work independently and as part of a teamStrong customer service and communication skillsAttention to detailAbility to stand and remain active for extended periodsAbility to lift and move boxes and bags of donated items weighing up to 35 poundsBasic computer skills, including email, Google Docs, Microsoft Word, and point-of-sale systemsHigh school diploma or GED preferredRetail or sales experience preferredExperience working with volunteers preferred Why Work With Hearts? When you join Hearts Thrift Stores, your work supports more than a retail store. The donations we receive from our community help support the mission of Hearts for the Homeless and the individuals and families we serve. We Offer $16.50 per hourFull-time and part-time opportunitiesHealth, dental, and vision insurance for eligible employees401(k)Health Savings Account (HSA)Flexible Spending Account (FSA)Flexible Spending Account (FSA)Mission-driven work that makes a difference in our community Ready to Join Our Team? If you are dependable, enjoy hands-on work, and want to be part of a team that makes a difference, we encourage you to apply! Job Type: Full-Time and Part-TimeWork Location: In Person