Donation Processor

Essential Functions of the Job

• Perform daily tasks within the processing team, including accepting, sorting, and pricing donated items.
• Welcome donors in a timely and respectful manner, ensuring they feel appreciated and understood.
• Handle the donation process with care, greeting donors, assisting with unloading donations, and communicating the Carpenter's Corner Thrift Store story.
• Maintain cleanliness and organization in the reception, presort, and processing areas.
• Keep personal processing station clean and organized.
• Adhere to all company policies and procedures, including those related to the Carpenter's Corner Thrift Stores' Mission Statement.
• Recognize quality merchandise and seek guidance on pricing from the Processing Manager when necessary.
• Communicate effectively with the Processing Manager, other processing employees, and donors daily.
• Create a healthy and productive work environment by working collaboratively with fellow employees.
• Achieve daily and weekly production goals.
• Work quickly and accurately in a fast-paced environment.
• Comply with policies and procedures related to donated items, including prohibited items and pricing guides.
• Use the donation receiving script to communicate appreciation and the Carpenter's Corner Story.

Knowledge, Skills and Abilities

• Must have a pleasant and willing attitude, a servant's heart, and a friendly, smiling demeanor.
• Excellent communication skills, both oral and written, with strong English language skills.
• Ability to write in legible, clear handwriting.
• Solid organizational skills.
• Commitment to Carpenter's Corner Thrift Stores' mission and mission statement.

Planning/Organization

• Detail-oriented and organized.
• Capable of working in a fast-paced environment.
• Problem-solving ability and initiative.
• Excellent time management skills.
• Proficiency in planning to meet established goals.
• General typing skills.
• Ability to access web sites to evaluate donated item values.
• Ability to read and define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret instructions and communicate effectively.

Education and Experience

• High School diploma or GED required.

Benefits

• IL Paid Leave
• 401(k)
• If full time, health/dental/life insurance offered.

Physical/Environmental Demands

• Stand up to 100% of a standard work day.
• Walk up to 75% of a standard work day.
• Sit less than 10% of a standard work day.
• Use hands to perform required duties up to 100% of a standard work day.
• Lift and bend up to 75% of a standard work day.
• Talk or hear as needed throughout a standard work day.
• Moderate physical activity.
• Depending on location, this position may require frequent strenuous activity.
• Able to lift at least 50 pounds.
• Use hands to lift, sort, clean, organize throughout a standard work day.
• Depending on location, this position may work in a warehouse setting with some outdoor exposure throughout the workday.

Work Schedule/Hours

• Part time to full time, Monday through Saturday, up to a maximum of 40 hours per week.
• Attendance at specific meetings, off-site events, or training, as required.