Donation Attendant -Part Time (Dupont Village)

About the role

Goodwill’s mission is to Empower and prepare people for independence through training, personal growth and work. Goodwill stores support this mission by collecting and selling goods donated by the community. As a Donation Attendant, you are the face of the organization! When a donor arrives, you can expect to bring the donation into the building and issue a tax receipt. Once inside, the donated items need to be sorted by category. You may even get to test items to ensure they are operational prior to being priced and placed on the sales floor.

Responsibilities

• Answers the donation door as soon as the buzzer rings.
• Unloads donations for the donor and handles donations in a professional manner while bringing them inside.
• Places the donations in the appropriate staging area.
• Distributes tax receipts.
• Processes donations efficiently.
• Accurately prices and moves merchandise directly to staging areas.
• Assists in maintaining safety and security of donated merchandise.
• Assists in controlling theft of donated items.
• Uses hand truck, pallet jack or flat carts to move donations or customer items for pickup.
• Keeps area clean and organized during and at end of shift.
• Follows all safety rules and practices.
• Heavy lifting, pushing and pulling required.
• Performs all other duties as may be assigned by the supervisor in the process of carrying out the mission of Goodwill Industries of Northeast Indiana, Inc.
• In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co‑workers, and clients.

Requirements

• Ability to lift, push or pull up to 20 lbs. frequently; 50 lbs. occasionally and 100 lbs. occasionally.
• Heavy work: pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects; ability to fully perform lifting and moving duties is mandatory.
• Subject to background check.
• Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program.
• Ability to work within the team concept.
• Fully comply with Goodwill policy regarding values and ethical behavior, with special emphasis on the Code of Ethics.

Qualifications

• No experience required; will train.
• No skills required; will train.

Skills

• Excellent interpersonal and verbal communication skills.
• Friendly and courteous demeanor.
• Ability to thrive in a fast‑paced and changing environment.

Benefits

• Medical, dental and vision coverage.
• 401K plan.
• Life insurance and Employee Assistance Program (EAP).
• Holiday pay.
• Paid time off (PTO).
• In‑store discounts.