Domestic Travel Coordinator - Veterans Evaluation Services

Requirements

The Domestic Travel Coordinator is responsible for facilitating timely scheduling of examinations by gathering and organizing travel arrangements with interested providers. The position requires 5 weeks of training, Monday - Friday 8AM-5PM Central Time with no absences allowed, starting Monday 8/17/2026.

• Reach out to providers to obtain availability to travel.
• Cook up with scheduling team when needed to plan and arrange provider traveling plans.
• Oversee the schedules of traveling providers to ensure utilization.
• Reach out to per diem, prison facilities, or recruit Mobile Unit spaces to obtain and confirm appointment availability.
• Maintain communication with Provider Group Networks to ensure accurate billing, payment, and scheduling.
• Coordinate logistics associated with Veterans Claims Clinics and scheduling.
• Coordinate the delivery and training of equipment for specialty providers.
• Establish and maintain effective communication between the team and Regional Management.
• Cook up travel and negotiate pay rates to schedule providers in areas of need, prison facilities, or at a Veteran's home location.
• Notify providers in a timely manner in the event of cancelled appointment or block times and dates.
• Seek VA approval for proposed Incarcerated Veteran and Home Visit requests prior to completing scheduling process.
• Aid with requests from Management, Regional Supervisors, and Travel Coordinator Supervisor.
• Promptly address emails and any voicemails on a daily basis.

Qualifications

• A high school diploma or GED.
• 0-2 years of experience preferred.
• Travel agency experience is preferred.
• Customer service experience is highly preferred.
• Experience with Microsoft Office Suite is preferred.

Benefits

• Internet speed of 20 mbps or higher required.
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
• A private work area and adequate power source.
• Must currently and permanently reside in the Continental United States.

Schedule

• Remote work must be conducted from the location specified at the time of hire.
• No travel is permitted.
• You are required to remain at your designated home location for all work activities.

Pay

• Minimum salary: $21.00
• Maximum salary: $24.40

Skills

• High School diploma or GED.
• Travel agency experience.
• Customer service experience.
• Experience with Microsoft Office Suite.

Benefits

• Internet speed of 20 mbps or higher required.
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
• A private work area and adequate power source.
• Must currently and permanently reside in the Continental United States.

Employment Type

• Remote work must be conducted from the location specified at the time of hire.
• No travel is permitted.
• You are required to remain at your designated home location for all work activities.

Equal Opportunity Employer

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com .