DOL TAP Employment Navigator - Fort Drum, NY

About the role

The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support transitioning Servicemembers through its highly successful Transition Assistance Program (TAP). Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

Responsibilities

• Assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers.
• Support the utilization of the program and its services through proactive marketing and outreach efforts, including, but not limited to, presentations, informational tabling, networking activities, and relationship development.
• Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.
• Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
• Aid individuals in identifying necessary credentials and developing a path to fill qualification gaps through credentialing.
• Verify Career Readiness Standards (CRS) and serve as the DOL initial point of contact for warm handovers.
• Connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
• Provide resume and cover letter advice.
• Describe Registered Apprenticeship Programs and their benefits, and walk-through tools that clients can use in their research for apprenticeship opportunities.
• Promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients.

Qualifications

• A High School Diploma and 4 years of experience working as a Workforce Solutions, Workforce Development, Career Counselor, Human Resources (HR) Specialist and/or experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling.
• An Associate’s degree.
• Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
• Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.
• The ability to work well with the Military community.
• A high level of coordination, along with excellent written and verbal communication skills.
• The ability to speak in front of groups and engage audiences.

Skills

• Ability to work well with the Military community.
• Excellent written and verbal communication skills.
• The ability to speak in front of groups and engage audiences.

Benefits

To learn more about our benefits, please visit: https://careers.serco-na.com/us/en/what-we-offer.