Doggie Daycare Attendant

Sydney's Pet Resort is part of Digs Dog Care, a network of premium dog care locations offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.

About the Role

Pack Leaders and Kennel Techs are the quiet backbone of the Sydney's experience — ensuring every dog feels safe, comfortable, and cared for from check-in to check-out. This role requires a calm and attentive presence, a genuine love for animals, and a commitment to the cleanliness and hospitality standards that set Sydney's apart. Pack Leaders work closely with Kennel Techs and supervisors to ensure every pup's stay feels less like a kennel and more like a home away from home.

Responsibilities

• Ensure the safety and well-being of all daycare and boarding dogs by using proper handling techniques
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
• Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
• Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
• Follow all feeding, medication, and allergy protocols for every animal in care
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease
• May assist with grooming tasks (bathing, brushing, drying) upon completing the required training sign-off
• Pitch in on additional tasks that contribute to the overall culture, pet well-being, and hospitality experience at Digs
• Work respectfully with teammates and maintain a positive, professional attitude at all times

Qualifications

• Knowledge of basic dog behaviors and body language
• Familiarity with kennel operations and animal care
• Strong communication skills (written and verbal)
• Ability to handle animals safely and confidently, including large/giant breed dogs
• Strong attention to detail
• Ability to follow directions closely (written and verbal)
• Strong ability to work independently and as part of a team
• Ability to remain calm and level-headed with a pleasant demeanor
• Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
• Comfortable working indoors and outdoors with dogs of all sizes and temperaments
• Available for flexible scheduling, including holidays and weekends

Growth Path

• Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
• Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
• Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
• Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
• Upholds Sydney's Code of Conduct and positively contributes to team culture and teamwork.

Benefits

• Dental and vision benefits kick in shortly after your start date
• At 90 days, eligible for a 401(k) with up to 4% company match
• At 6 months, medical benefits become available to full-time teammates
• After one year, join our DigIn Shared Ownership Program
• Many locations offer teammates discounted DayPlay

Pay

$12 USD per hour