Doggy Daycare Attendant

About Digs Dog Care - Munster Location Digs is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it. About The Role Pack Leaders are the heart of the daily experience at Digs Munster, responsible for the hands-on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love for animals, sharp observational skills, and the ability to stay calm and proactive in a fast-paced environment. Pack Leaders maintain the cleanliness of our facility, monitor dog health and behavior, and communicate any concerns promptly to their supervisor. A Pack Leader embodies the Digs Munster standard: treating every pup like family and delivering the premium, attentive care our pet parents count on. Responsibilities Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniquesMonitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methodsDeliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-freeKeep play areas and accommodations clean, including clean-up of bodily functions and proper use of cleaning chemicalsFollow all feeding, medication, exercise and allergy protocols for every animal in careSanitize bedding, dishes, toys, and accessories; restock supplies as neededAssist with lobby customer relations, ensuring pet parents feel informed and at easeAssist with grooming tasks (bathing, brushing, drying)Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experienceWork respectfully with teammates and maintain a positive, professional attitude at all times Qualifications Knowledge of basic dog behaviors and body languageFamiliarity with kennel operations and animal careStrong communication skills (written and verbal)Ability to handle animals safely and confidently, including large/giant breed dogsStrong attention to detailAbility to follow directions closely (written and verbal)Strong ability to work independently and as part of a teamAbility to remain calm and level-headed with a pleasant demeanorPhysically able to lift up to 50 lbs., bend, and stand or walk for long periodsComfortable working indoors and outdoors with dogs of all sizes and temperamentsAvailable for flexible scheduling, including holidays and weekends Growth Path Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.Sets an example for attendance standards by consistently and reliably showing up to work on time and ready to go.Demonstrates exceptional attention to detail and can communicate effectively with peers and supervisors.Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.Upholds Dig's Code of Conduct and positively contributes to team culture and teamwork. What We Offer At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you're eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs Dog Care Resorts should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk.